Hotel Interurban

Austin Harley

Meh. This hotel is marketed & priced as a four star hotel, however it’s definitely closer to a three star accommodation. I was expecting a valet, well-designed rooms, and warm customer service. Instead, the parking is self-park for $15. The rooms are cheaply built with low quality flooring, noticeably damaged walls in the rooms & hallways, no sound insulation, and inexpensive fixtures & furnishings. Look, I don’t hate this place. It’s just that I travel frequently for business & this is absolutely not on par with other four star hotels I’ve stayed at.

Helen Pham

Staff were friendly but the room service was not great. I called multiple times and no answer until finally they answered and ordered. They told me it would take 30 minutes. It has been almost 2 hours. Until finally I called the front desk for them to tell me that they haven’t even worked on my order. I understand life happens but please communicate. Never going to stay here again. There are multiple other hotels within the Tukwila area that have better service.

Lisa Brown

Very nice experience here. The restaurant downstairs has great service and drinks. The environment there was perfect with enjoyable music and ambience. The hotel room was fresh, clean and modern. It was very quiet and peaceful. The mattress was more comfortable than most hotels I’ve stayed at. Very tastefully decorated. All the staff were warm and welcoming. I would recommend this hotel and would stay here again.

Daniel Ciceus

I don't understand why their customer service was so bad. I sat in the restaurant until I finally decided to eat elsewhere. The waitress only had five guests but was too busy to acknowledge me. A separate day I had to go downstairs to make the same request four times for room cleaning and a microwave, I could only imagine if I asked for anything else. In my traveling experience hotels like this want customers to pay but don't want them to stay.