Courtyard by Marriott Tucson Williams Centre

Debra Benish

Because it was a Courtyard we thought it would have the typical complimentary breakfast, it didn't. The pool only had 2 lounge chairs for everyone, a little disappointing. The shower in the room water pressure, was very weak. But the staff made up for it. They were super friendly. The guy delivering the pool towels brought everyone at the pool water bottles, very thoughtful. Brittany at the front desk went out of her way to make us feel welcome.

Adam Farhat

Me and my elderly father were very hungry on a beautiful Sunday. We were very hungry and we were informed when we checked in to the hotel, breakfast ended at 10 am, but we got there at 9:50 and it closed down. It is very weird breakfast ended so early on a Sunday. If it was any other day of the week I would understand. A lot of people tend to eat breakfast later on Sundays. Terrible customer understanding, We went to ihop because ihop doesn’t treat us like crooks. I will never go to this hotel again, this hotel treated us like a bag of trash. If I could I would give this a no stars. But I can’t do that, so I give them a one star.

Mike Vokes

As a platinum Marriott member, I highly recommend not reserving a room at this hotel. The constant smell of sewer gases as soon as I walked into the lobby infiltrated all the way into my room was overwhelming and nauseated me. Upon walking to the elevator a maintenance worker was spraying what smelled like a combination room deodorizer and insecticide all over the filthy carpet. The rooms are as old as the 90’s and the air condition fan motor was obnoxiously loud. When I sat down for breakfast the next morning fruit flies kept bombarding me and must have followed me up to my room. I felt like this hotel was making me sick and promptly checked out. I gave it five stars because the guest services staff was friendly and courteous. The franchise owner should be reprimanded by Marriott Corporate. This place is a disgrace to your reputation.

Candace Bates

As of this review, they are newly under new ownership. We solely stay at Marriott and it's affiliates and this one is the worst one we've ever stayed in. Pretty nice location surrounded by tons of shops and food. At first site, the exterior is nothing to be excited about but you walk into a beautiful, modern hotel on the inside with a gorgeous outdoor pool area. Then you actually stay and you see everything from the rooms, to the halls to the pool area is all barely cleaned. The floors in every space look like they haven't been simply vacuumed or mopped. Our room had random hair everywhere and the floor wasn't vacuumed. We moved to a new room and low and behold there's hair! The AC didn't work and clearly looked banged up and yet they still put us in this room. The cafe doesn't even operate so if you chose this location for that, be ready to be disappointed. Despite advertising Starbucks menu, all they provide is diluted Starbucks brewed coffee in an urn. We asked to have some amenities turned on and was told none of the workers actually know how to turn on the amenities provided. If you have no other choice but to stay here, just bring some cleaning materials to do a super basic cleaning of your own room, cause the hotel isn't going to do that for you. And call and ask to verify they even have any certain amenities you need, up and running.