Firehouse Subs 51 Baseline

Category: Sandwich shop in Phoenix, Arizona

Address: 5225 W Baseline Rd Ste 102, Phoenix, AZ 85339, USA

Phone: +16028010280

Opening hours

Sunday: 10AM–9PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Nichole McCurdy

Jul 18, 2022

Ordered my sub online for pickup, should have been done at 8:25, it’s not 8:40 and it’s still not ready. When I walked in I was told there was 1 order in front of me and so far they’ve given 3 other groups their order…. They also just turned customers away even though they’re supposed to be open another 20 minutes… this isn’t the first time they’ve turned customers away way before closing time. Don’t come here after 8pm.

LaShon Porter

Jul 8, 2022

I normally love Firehouse subs. Ordered some food through doordash since I was sick and not able to go pick up my order. The sandwiches were terrible. Items were missing off both of the sandwiches. Since I couldn't drive up there I had to go through doordash to get my refund. My daughter and I were so disappointed with the service.

Janay Marie

Jul 3, 2022

I ordered my subs online which I’m learning is becoming a headache. My orders are always wrong or something is missing no matter what restaurant it is. First I would like for them to stop putting online orders by the door for anyone to grab. No one verified that it was my order I was taking.. meaning anyone could walk in , see the name and say yes this is me. Second I added cucumbers to my Italian sub and I had none. The sub was delicious and very delicate. The gluten-free bread was falling apart on me. I enjoyed the sub.. just disappointed I didn’t get the added side. It was three staff working and they didn’t look my way.. so I can’t say if they were friendly are not. They should engage more with walk in customers. My husband ordered a small spicy chicken sub and he didn’t have any complaints. He enjoyed it.

Dani Gibson

Jan 21, 2022

Moldy Bread. Super sad because I love firehouse and had been to this location several times without issue... Thanks for ruining firehouse.

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Questions & Answers

Do you have any Gluten-free menu options?

Firehouse Subs 51 Baseline (Owner) | Aug 22, 2020
Firehouse Subs 51 Baseline (Owner) | Aug 23, 2020

Currently, our gluten-free options are as follows: - Any Firehouse Subs deli meat (meatballs are not included) - All of our cheeses, including Provolone, Cheddar, and Monterey Jack - Any of our salads – add any meat and cheese on it and tell them to make it hot - Refer to our nutrition portal for detailed allergen information - Some locations offer a gluten-free medium sub roll. Visit https://www.firehousesubs.com/gluten-free/ for details and a list of participating locations.

Can they hire more people for lunch time?

Tore Van Buren | May 19, 2020
Rick M | May 20, 2020

Will they, probably noy

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