Firehouse Subs 51 Baseline

Nichole McCurdy

Ordered my sub online for pickup, should have been done at 8:25, it’s not 8:40 and it’s still not ready. When I walked in I was told there was 1 order in front of me and so far they’ve given 3 other groups their order…. They also just turned customers away even though they’re supposed to be open another 20 minutes… this isn’t the first time they’ve turned customers away way before closing time. Don’t come here after 8pm.

LaShon Porter

I normally love Firehouse subs. Ordered some food through doordash since I was sick and not able to go pick up my order. The sandwiches were terrible. Items were missing off both of the sandwiches. Since I couldn't drive up there I had to go through doordash to get my refund. My daughter and I were so disappointed with the service.

Janay Marie

I ordered my subs online which I’m learning is becoming a headache. My orders are always wrong or something is missing no matter what restaurant it is. First I would like for them to stop putting online orders by the door for anyone to grab. No one verified that it was my order I was taking.. meaning anyone could walk in , see the name and say yes this is me. Second I added cucumbers to my Italian sub and I had none. The sub was delicious and very delicate. The gluten-free bread was falling apart on me. I enjoyed the sub.. just disappointed I didn’t get the added side. It was three staff working and they didn’t look my way.. so I can’t say if they were friendly are not. They should engage more with walk in customers. My husband ordered a small spicy chicken sub and he didn’t have any complaints. He enjoyed it.

Dani Gibson

Moldy Bread. Super sad because I love firehouse and had been to this location several times without issue... Thanks for ruining firehouse.