WSECU

Hazel C

WSECU usually has great CS. Branch on Fairview teller 3734 was rude and questioned why I wanted my bills the way I wanted it. First of all it's non of you business and it's not your money to be asking how i want it. Do your job and give me the change i want. A teller should never ask you your reasoning for how you want you money.

Catty Oro

Fantastic customer service. I took out a boat loan a few years ago. Andrew was very attentive and answered all my questions and concerns. When there was an issue, we worked it out. I'm happy with my experience here.

Aurien Watson

I’ve been a client since 2011, have done banking in Olympia/Lacey as well as Seattle’s University branch, and I’ve always received stellar service. All employees have been friendly, respectful, and have been helpful beyond belief. Yesterday, I decided to stop by Seattle’s SLU branch because I was in the area. What a mistake. This my worst experience with WSECU. The rep acted as though he’d never seen a Black person before, I had to prompt him to ask me to verify my identification, and he seemed flustered in handling my simple transaction. And then he condescended to me in explaining how my particular transaction worked when it is obvious from my account history that I am well-versed. Needless to say, I will not be visiting the SLU branch again. It’s worth diving a few extra miles to the University branch to be treated anywhere near a valued customer. I recommend any other Black clients do the same.

Keith Gormezano

Unless you are a member or a member of a shared branch (another credit union that lets WSECU members use their ATM machines), they will refuse to allow you to exchange $20.00 in U.S. Currency for four five dollar bills. There is plenty of parking in their parking lot.