Insulation Northwest

Mariana's YogiAdventures!

Entire teams did an excellent job and used extreme care while working on my home

Wayne Riley

The attic of our house wasn’t insulated to my satisfaction. Insulation Northwest came out, looked over the attic and provided me with 3 options on addressing the issues they found: not enough airflow, poorly installed insulation, and high humidity. They discussed each option in detail, not just pushing the highest cost option. I ultimately went with the spray foam, and I couldn’t be happier with the work. They had a crew come out and remove all the existing fiberglass insulation and then a crew to do the spray foam. The covered the floors and areas they were working and cleaned up when they left like they had never been there. Great company to work with, I will use them again for the crawlspace for sure.

Shea Logan

I asked for a bid for attic insulation. Keith arrived on time, with mask, shoe protectors and ladder. He was professional, respectful and an informative communicator. It turned out I did not need my insulation replaced and he (and Insulation Northwest) had the integrity to tell me the truth. I was impressed by his professionalism, honesty and kindness. SL.

Melody Deisher

First of all, I seldom do reviews. I am willing to give the benefit of the doubt to a misunderstanding or anomaly. It has been almost a month now and I cannot get this experience out of my mind. Let me begin by saying this company did a wonderful job on my daughter's attic (similar to mine and in the same condo complex) and that is why I contacted them to blow insulation into my attic. The rep, came out, looked at the attic. Saw no problems, and I signed a contract to have insulation blown in. Less than three weeks later the crew shows up and informs me there is mold in my attic that needs taking care of and that one of my bathrooms is not properly vented. They aborted the project. The sales rep was virtually unresponsive. I had to initiate follow up calls to determine what needed to be done. Responses were basically nil. Then to add insult to injury, the business office charged me for the service. We're talking nearly $1,000. I had to contact the office twice but when I finally got the correct person, the charges were promptly reversed with apologies. It appears to me that in this instance there was little or no communication between sales, the actual crew doing the work, and accounting. Don't know why. Don't care. Will not use them again and want to let those who do to make certain the sales person does a thorough examination of the area to be insulated. Maybe he was in a rush. Maybe he was overworked. Maybe he was having an off day. The results were unacceptable. I DO appreciate the actual crew telling me there was a problem instead of just blowing insulation into the attic space. As it turns out, the 'mold' problem was easily taken care of with white vinegar as it was not an actual abatement issue. The bath fan, exhaust issue still needs addressing. Thanks to them for being up-front and telling me of the issues. Thanks to the business office for being so prompt with my refund.