The UPS Store

Category: Shipping and mailing service in Hillsboro, Oregon

Address: 2373 NW 185th Ave, Hillsboro, OR 97124, USA

Phone: +15036900234

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–5PM

Reviews

Nicole Carter

Mar 29, 2022

The dude with curly brown hair and glasses here is incredibly rude to everyone for no reason. He makes the entire experience dreadful. I drop off a lot of packages due to being a small business owner, he has implied I’m stealing, implied I’m broke and can’t pay for the certain supplies I would buy from ups, just downright unpleasant and disrespectful EVERY SINGLE TIME IM THERE. Everyone else who works at this UPS is super nice and helpful or at least decent and nonchalant but almost every time I go into this location he is working and I notice he is rude to every customer, super snippy and rude to everyone no matter how nice they are to him. Ups please get rid of this man he does not belong in customer service and makes this location unpleasant to go to. Reading more reviews from the past year apparently a lot of people have issues with this guy saying the same exact thing.

bridget Bice

Jan 16, 2022

2 days ago I would give a zero. Went in to return a $300 helmet to Amazon. I had a box I said might work. I placed helmet in to see if it would fit.CHASE smashed edges of box to make fix, I said stop I'm returning a new product if box is damaged I don't get refund. He said it will be fine I said no stop. Had smashed all top edges before I could stop him. He then opened it up and tried to fix. I asked if he was responsible for damages. He said it would be fine. I asked for his name. Then asked for manager. He then denied all. Manager/ Bhavesh didn't care. I asked him to go check camera he refused. Asked for corporates number he said no. asked again x2. Finally got on computer. Chase walked back in I asked him straight to tell the truth he said he never touched it. Lied over and over. Left beyond angry.

William O'Sullivan

Dec 30, 2021

I needed a fragile package sent to Indiana, and Dalena at this UPS was incredibly friendly and helpful throughout the whole process. As a first time customer who needed a lot of help, I was absolutely won over and I’d recommend this UPS to anyone in need of a delivery service!

Syrena Glade

Nov 11, 2021

I had a painting, framed behind glass, that I needed to ship. The staff here took great care in packaging my painting ensuring that the glass would not break in transit and the painting would arrive safely. It did arrive safely, and it arrived four days earlier than I expected based on the initial estimate! I'm very pleased with the team at this The UPS Store location and will go back when I have another piece of art to ship!

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Questions & Answers

Can you pay with cash when going to ship an item?

TTVTERMINATOR | Jun 17, 2022
Susan Danner | Jul 17, 2022

Yes

Hello; I have a question about the hours of operation; it says on the website that you are open until 7:30PM Monday through Friday, but I have been to the store at just before 7PM when someone was locking up & I couldn’t get my mail. Why is this?

Linda Swearingen | Aug 17, 2019
The UPS Store | Aug 17, 2019

Hi Linda, We do stay open until 7:30 PM. Sometimes we stay open past 7:30 PM if there are customers in the store - but, never never close before that time. Can you please provide additional information as to when this occurred. I will check out internal records/systems based on those details. Bhavesh Parekh, Owner, The UPS Store.

Do you have mailboxes for delivery from ...say amazon? I have trpuble receiving products at my apt. Also..will it have a physical address..not a p.o. box number?

Tim Johnson | Aug 17, 2018
Ethan Ignatovich | Aug 17, 2018

We have a mailbox at this location, it is a real address not a po box. The staff is very helpful. To my knowledge they don’t have an amazon locker (owned by amazon), but I would check with them first, they have many options available!

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