Holiday Inn Express & Suites Belle Vernon, an IHG Hotel

Cecil Cook

It took 20 minutes at 6 pm to get front desk help to get a room - no apology for the wait. The room was dirty and the bed was one that seemed to be on an incline - so it was a struggle to stay on it without falling off. The breakfast at 8 a.m. was cold and they ran out of coffee. When we asked about more coffee they said, "Yeah, we need to get some..." If we hadn't prepaid and weren't so tired we'd have gone somewhere else.

Ethan Yonker

We got in somewhat late and noticed the room was dirty. The floor looked like it hadn't been vacuumed. There were crumbs and crackers next to the bed. The sheets looked dirty. I almost wondered if they hadn't been changed. The thermostat display didn't work so we had no idea what it was set to. The bathroom drain was clogged, the shampoo & shower gel were empty, there was no hair dryer & the TV didn't work. Stayed at 4 different hotels on our trip & this was the worst by far. The lady at the front desk did say that the room was supposed to be out of order but the manager kept putting it back in. If you can't trust the manager, you can't trust the hotel. At least the lady gave us a key to another room so we could finish getting ready.

Blank

I travel a TON for work. I get hotels for a week to two weeks at a time. I have stayed in at least 15 Holiday Inn Express in the past 6months. This one has the largest and nicest king suite. I don't know about the rest of the rooms but I'm in 218 and I'm glad I chose this hotel. They have a good breakfast for a HIE. 2 slot machines downstairs, which was a first. They had my CLC and my room key ready for me when I checked in. I handed them my ID and I was immediately handed my room key. It was nice because I got in much later than anticipated. Other than there being kids above me running around in their room it has been a nice experience. Kids will be kids. There is basically nowhere exceptional to eat or go around here but if your in town for business. I recommend the place.

Jeff Jones

Great service from the front desk by Michael. He checked us in quickly, even though "Ms. Zirconium" (not her real name) lost my reservation (told me by phone that she would email my confirmation #. She didn't). Rooms were large, completely satisfactory.