WSECU

Michelle McKeown

Extremely professional and friendly service. Different accounts and features were explained without pressure and the representative answered our questions.

Cats Cards

I've banked here for years and was very happy with their service before COVID. Then they sort of just went south and never came back. When the branches opened for service again, the old staff was completely gone and all new staff took their place. Honestly they appear to be equal opportunity hires because they have signs that say "in training" and they're both rude and incompetent. Where did all the happy, polite, competent staff go??? When you hire people based on something other than their competence, that's just another form of rac_ism. In addition, this past weekend there was a huge breach of their banking system which sent alerts to everyone's phones. Not one or two, but dozens of alerts for charges that didn't belong to them. In response to this, they closed down their online banking, mobile banking, and left their customers hanging. So we all had to cancel our debit cards. After two days (yesterday and today) we finally got our debit cards, but what a mess and they handled it incredibly poorly. We have over $100,000 in this bank, but we're already looking for a new credit union. This weekend was the last straw.

Hugh Bowman

I wish the Bank was more accommodating during this Covid 19 I have a auto loan in which I’m down to my last 2 gs. And I’m trying to pay off so I can get rid. I don’t bank here so online is practically impossible now I sit in line in hope I can drop a payment

Ryan Parr

WSECU is the BEST credit union. Best bank. Nicest people in store and on the phone. Great people. I recommend them to everyone I know. I wouldn't trade them for any other bank/credit union.