Address: 4550 Avery Ln SE, Lacey, WA 98503, USA
Phone: +18002583115
Sunday: Closed
Monday: 9AM–5:30PM
Tuesday: 9AM–5:30PM
Wednesday: 9AM–5:30PM
Thursday: 9AM–5:30PM
Friday: 9AM–5:30PM
Saturday: 9:30AM–2PM
Jake Tiller
Wonderful customer service! Have banked here for years and never been disappointed!
Jonathan Mulvaine
It is painful or impossible to set and check recurring transfers to pay loans within twin star. Couple years ago it was easy and functional and easy and you could see how much you needed to pay in the window where you enter how much to pay. You could see the scheduled payments. You could modify the next scheduled payment change the amount change the date. It used to be easy. They failed their own site. I've talked to them before. I've had their assistance before. And yet when I go on the site I still can't find the recurring internal transfers. I can't find it. That's a web page problem, that's not me.
Timothy Weiss
Extremely pleasant place with exactly the type of accounts I wanted. The staff is quick and extremely pleasant. There is seldom very much of a wait. This is the best banking experience I have had from any place I have been. I am extremely happy I switched to them. Their online site is well designed and easy to manage accounts and money. They use a spoken code word when doing business with them to confirm your identity. A rather different approach that works well.
Debra Wingate
I have been treated in a most stellar manner by the employees of TwinStar Credit Union Crossroads location. They've been more than helpful, and are always incredibly cheerful. It's easy to trust them with all my financial needs.
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You use the ATM. Stick your card in, enter your pin, choose deposit. It will walk you through the rest.
Since I have no idea what an HELOC is, l cannot help you other than to suggest calling Twinstar to speak to someone directly about it. They are incredibly helpful with all banking matters.
I would simply call or go into TwinStar and deal with them directly on the checking/ saving account setup. It's been years and years since I set mine up, so long ago that they were still Twin County. They are very helpful and friendly there. That's one of the reasons I'm still with them!
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