BECU credit union

Dessa Met

Teresa needs some serious customer service training.

Anthony J. Banks

**what I said earlier**Literally the slowest bank on planet earth. But the workers are nice so that’s a plus. *UPDATE HERE* Little did I know before I made assumptions about this Branch. Was that the card machine was down and so it so happens that most the people there were in need of a new debit card. But I didn’t think people did this but the manager Jerry or Jeri (not sure of the spelling sorry) called me and told me what happened and was genuinely appreciative of what I said earlier! She made sure I got what it was I was there for it was super refreshing to know they care and follow up!! Thank you! Drink water everyone it’s hot out!!

Kayla P

I would not recommend going there if you need to request a wire transfer. Not sure why it’s an option on their appointment menu. I needed to wire funds from my BECU account to an external account and the BECU employee said she could not help me. She wasn’t very welcoming in general either. I was also the only person waiting in the lobby, there were 3 employees who were not assisting other customers, and it felt like it took a while for one of them to assist me. I usually have great experiences at the other BECU branches I’ve been to but I will be sure to avoid this branch in the future.

Jimmie Williams

I would like to thank Gerri and her staff for being professional and on top of their game. I appreciate Gerri reaching out to me after having a difficult time with someone from their corporate office. If you want to work with a BECU branch, I would choose this one. Thank you for having great customer service!