East Lake Pet Orphanage

Category: Animal shelter in Dallas, Texas

Address: 10101 E NW Hwy, Dallas, TX 75238, USA

Phone: +12143423100

Opening hours

Sunday: 7AM–9PM

Monday: 7AM–9PM

Tuesday: 7AM–9PM

Wednesday: 7AM–9PM

Thursday: 7AM–9PM

Friday: 7AM–9PM

Saturday: 7AM–9PM

Reviews

Jezel Quintanilla

Oct 30, 2022

I tried to adopt this cute kitten a couple weeks back. We signed papers and everything for this cute little kitten. They told us they would call us back for the kitten but they haven’t and ignored us for a whole day. We then called them and they told us one of the workers there would call us back but never did. Worst place ever!

fatima ribeiro

Oct 25, 2022

👍

Brady Stevens

Oct 10, 2022

Very fun to volunteer here. The dogs are always super exited to go on walks or just get petted! Overall a great experience, would highly recommend!

Elizabeth Rose

Aug 27, 2022

If you are trying to adopt from the pet orphanage, i will tell you my personal experience. I saw a little dog on their website and filled out an application. called and left voicemails over the next several days, never got a call back. i started seeing other dogs on the website get adopted out, so i decide to go up to the orphanage in person. i talked with Mandy, who seems to be the gatekeeper of the animals. she decides who the animals go home with. I went up on a saturday, briefly talked with mandy, left her my contact info and she assured me she would get back with me on the following wednesday. i never heard back wednesday, so i go up there thursday and she says she called my vet to get my other dogs medical records, but they were closed. Mandy said all she needs is my other dogs medical charts. i email that information to her that evening. During all this, I am being lead to believe from mandy, that as long as i get her this information, then I can adopt the dog. i get a call the next day and I am told there were 4 other people she was considering for this dog and she went ahead and gave the dog away to someone else. Not once was I told there was anyone else being considered to adopt the dog, especially 4 other people. If Mandy was upfront with me from the beginning and said, oh by the way, there are 4 other people i'm considering for this dog and you're one of them and i'll call you and let you know who i decide on, i would have been fine with that. There was no transparency from Mandy and i didn't appreciate that. I found the whole experience very unprofessional with Mandy. I didn't appreciate how long the adoption process took, the lack of transparency, and the lack of communication from Mandy. I personally won't adopt from here nor recommend it to my friends and family. This was the most unprofessional experience I've ever had.

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Questions & Answers

If you pick out a fur baby, do you take them home that same day? Thanks

Darylnn Derr | Nov 5, 2018
Timothy Valis | Nov 5, 2018

No, they have a lengthy application process to make sure the animal is a good fit. Per their website, applications are responded to between 72 hours and a week.

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I want to adopt a kitten but I don’t know if I should adopt one or two. I was thinking two but Do you guys offer bonded pairs? If so, do they come at a discount instead of just added up? Thank you.

Cristina Mathews | Nov 4, 2020
Ryan Behar | Nov 4, 2020

I would always recommend two. They will entertain each other. ELPO does have kittens from the same litter available.

I put in a request to surrender my dogs and still waiting

Justin Sloan | Nov 5, 2018
Justin Sloan | Nov 5, 2018

I called like 2 days ago

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do you have cats for adoption?

Jean Sagredo | Nov 5, 2018
Esmeralda Mendez | Nov 4, 2020

I have 2 cats of a year in my DEPARTMENT if you want you can come for them because I can no longer have them 😖 since I will move from department

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There is a stray female cat in our neighborhood. Is there a rescue organization that could come get her?

Melissa RMT | Nov 5, 2019
zai | Nov 5, 2019

They have two buildings one for cats and one for dogs I'm sure if you call the cat clinic they can help you with the stray car :)

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Can i visit the shelter just to see the animals? I cant own a pet because i live in an apartment. I just love cats and dogs

dave cruz | Nov 5, 2019
Vanessa Kennedy | Nov 5, 2019

You could. But be ready they can be sticklers

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Can six year olds come and look at animals?

Barb Keefer | Nov 5, 2019
Alex Morrison | Nov 5, 2019

What she said

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Do you guys offer community service hours

Gabriela Hernandez | Sep 5, 2022
Russell Pompa | Sep 5, 2022

You would have to contact the directly

Found a dog last night looks to be about a year old I can keep her can I drop her off at this shelter?

oscar aviles | Nov 4, 2021
Shannonm75 “shannonm75” | Nov 4, 2021

See if they can help. Maybe they can find the owner.

Do you guys take kittens

dumb ass | Nov 4, 2020
Matt Mucciaccio | Nov 4, 2020

I would double check the website for current updates, but when I was there they had all types of animals including cats.

Can I bring 3 week old kitties there with no momma? They need homes.

Scott Fletcher | Nov 4, 2020
Barbara Stovall | Nov 4, 2020

I took 3 kittens I had to cut out of my neighbors wall as they had been born in the attic and fell through the wall. I am a client there and they took them but I had to pay some of the bill to offset the bill. But they did care for them and they were adopted when they got old enough.

Do you have any free puppies??

mayra alfaro | Nov 4, 2020
Alfreda L | Nov 4, 2020

What kind of dog? Do you have a picture?

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Do y'all have any baby chihuahuas?

Liz Herrera | Nov 4, 2020
Billy Riddle | Nov 4, 2020

No

Is there a wide variety of puppies ?

Jonathan Rizo | Nov 4, 2020
Ryan Behar | Nov 4, 2020

Available pets are posted on their website and Instagram. Best way to see what they have available is to go in and meet the pups in person.

How much do the Kittens cost?

The crazy Kids | Nov 4, 2020
Leslie S | Nov 4, 2020

The non-refundable adoption donation for felines is $165.00.

Do y'all have any baby German shepherds

yeee be | Nov 5, 2019
Lymaris Zarceno | Nov 5, 2019

Many of them any size

Can i do my community service hours there?its court issued

Brayan Nieto | Nov 5, 2019
Lynn Werner | Nov 5, 2019

Don't know, would have to ask, but the ladies who run it are very... um... I don't what your other options are but I'd take a second look at those first.

If we are already pass 72 hours and they tell us we are in 3 in line for the dog what does it means it means that we lost our chance to get the dog?

Nancy Davis | Nov 5, 2019
Maria Reyna | Nov 5, 2019

Not necessarily, just keep calling till they give you solid answer.

Are there samoyed puppies here?

Marshmellow pup | Nov 5, 2019
Nicki Fansler | Nov 5, 2019

You can go on their website and look. Its usually very up to date.

I have a very sick dog and I can't help her I can't take care of her I was wondering can you'll take her I don't want her to die I think she has parvo...

Jason Brown | Nov 5, 2019
Nicki Fansler | Nov 5, 2019

If they have space they will likely take her

How much is the fee,

Madalene Torres | Nov 5, 2018
Shannonm75 “shannonm75” | Nov 5, 2018

It can vary. I adopted mine for around $154.00 donation.

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Do they take newborn kitten abandoned by it's mother

Tony Golden | Nov 5, 2018
Angela Foulks | Nov 5, 2018

Call and ask

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Do you guys take abonded animals that are sick? I don't know what to do with 5 sick kittens.plz help

Jose Bustamante | Nov 5, 2018
Timothy Valis | Nov 5, 2018

You need to contact them directly and ask, but they may need to be fostered. I know they have an application process to release animals to the orphanage.

Do y’all speak Spanish?

andrew | Nov 5, 2018
Shannonm75 “shannonm75” | Nov 5, 2018

This is Dallas very much, yes.

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Do they come to locations and rescue? There is a girl that looks like shes had puppies. Shes very protective of an area near our appartments. She is also very scared acting.

Tammy Slauson | Nov 5, 2018
Shannonm75 “shannonm75” | Nov 5, 2018

Maybe someone could bring her in to ELPO. They are very helpful.

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Have a beautiful old English Bull dog that showed up on my doorstep. She's chocolate and white. Has had puppies recently, I think. Not chipped and no collar.

David Poole | Nov 5, 2018
Shannonm75 “shannonm75” | Nov 5, 2018

You can take her there as a stray. They will take care of her if no owner is found. Then get her ready for a foster home or adoption. I got my dog there and she was a stray.

Can people walk the dogs

Taeja Hornak | Nov 5, 2018
Angela Foulks | Nov 5, 2018

You can volunteer and walk the dogs.

Do u have any puppies

Malik Nimmers | Nov 5, 2018
Angela Foulks | Nov 5, 2018

Yes they have puppies

Do you have any baby full blood Chihuahua.

Ann Claypool | Nov 5, 2018
Jose Canizalez | Nov 5, 2018

Yes they do

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