Quality Inn & Suites Quantico

Donovan Cooke

We had found bed bugs in our bed and blood stains from the bugs on our sheets. And then we go up to the desk to talk to someone and they refuse a refund and also refuse a receipt

cali jacobs

If you enjoy snakes, water moccasins this is your place. Checked in with my daughter & dog at 4am. Around 4:10am my daughter spotted a new-born coming towards her. After that I had a full grown snake trying to strike at me. I wasn’t allowed to have a copy of my bill, called choice hotels they told me I was a “no show”. I stood in the hallway until an animal control officer could drive 2 1/2 states away to through the room. I wIll keep fighting for a refund and much more. Snakes we saw were in room 117! Also, we will be finding a lawyer. STAY AWAY, unless you enjoy nasty snakes!!!!

Jesse Mcdermott

Breakfast was awesome, the rooms subpar, bathroom door can't open if u sitting on the toilet. Bathroom too small.good location. Outdated furniture.

Vanessa Santiago

WARNING!!! I advised the staff and management the day of my reservation that I had tested positive for COVID. I offer to provide a copy of my received results that same day. All I was told was that wasn’t necessary. I had 24 hrs to cancel my reservation. My windows time had passed. When asked if I still kept my reservation what would be the protocol, the receptionist stated we don’t have one. Although I understand under normal circumstances, the 24hr cancellation policy would be applicable. I was contagious, and the CDC required me to stay home. I contacted the hotel within 1 hr after my results, hours before the scheduled check-in time. I find it very discouraging that this location encourages guests to come into the hotel, although they have tested positive. I was not turned away to stay at this hotel. I was just given the option of either keeping my reservation and potentially spreading this disease to other guests, staff or being out what I paid for the room. I am extremely surprised that during a global pandemic, Quality Inn would penalize their customers and would not reimburse them for a stay that never happened. I did not want to spread this disease, so I did cancel. I am out of the money I paid. I contacted management I have not received a response. It’s been over a week. I understand the hotel doesn’t have control over a guest that shows up with COVID and does not advise them and them potentially spreading it. Having a guest inform them ahead of time and then not encouraging them to cancel or to quarantine or follow any extra measures is very concerning.