Address: 2255 Carriage Loop SW, Olympia, WA 98502, USA
Phone: +13605283912
Sunday: 10AM–6PM
Monday: 9AM–8PM
Tuesday: 9AM–8PM
Wednesday: 9AM–8PM
Thursday: 9AM–8PM
Friday: 9AM–8PM
Saturday: 9AM–8PM
Michelle Willis
Tyler Gibbs was so awesome to work with! Very genuine and not pushy at all. Walked us through the entire process step by step. Made for a very low stress purchase and we love our new car. Thank you!
kathy linderoth
Great experience. We worked with sales rep Tyler Gibbs and he exceeded our expectations, he helped find the perfect car that fit our needs, was always responsive and would definitely work with Tyler Gibbs again. He was the best part of the whole experience. If you go to this dealer ask for Tyler Gibbs!
Jem Pavia
Nothing but amazing service start to finish. Tyler Gibbs answered my initial call, found the car I wanted even with supply shortages, helped me prebuy the car so it was mine once it got on the lot, talked me through everything and made the process so easy. Shawn in the finance department walked me through all the money stuff, warranty, wire transfer. I never felt pressured or stressed anywhere along the way. I'm very happy with the Haundai and Titus Will warrenties, and I absolutely love my new Ioniq!
Joyce Muns
I had a faint smell in my car and we thought when they changed my oil and rotated my tires they might have found a nest or something. When I picked the car up the service advisor told me I needed to change out my cabin filter immediately. I asked why they didn't call me to say it needed to be replaced immediately, and she said it wasn't listed on the service ticket. She gave me the itemized invoice and it showed on red the cabin filter needed immediate attention. When I drove home the smell of urine and a hay like smell was really strong. I had to open my windows so I could breath. I told my husband about the cabin filter and the smell and so he checked the cabin filter to see how bad it was. There were oily finger prints on my dash by the glove box. He took out the glove box and the smell was really strong. He pulled the cabin filter out and there was a mouse nest in there. We are pretty sure the technician knew it was there and nothing was said to us about it. Only that the filter needed to be replaced . It would have been nice to have been warned about the problem. If they would have called me about it I would have paid the $42 for it. .
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We follow all state and local requirements including, but not limited to: sanitizer and handwashing are available for staff and visitors, masks are available should you forget yours, ample spacing for distancing, and plexiglass dividers where distancing is difficult. If you have concerns, please reach out prior to your visit so we can answer and/or accomodate your needs. We also offer remote purchase options. #HealthyWashington
Yes! Wi-Fi is available in our dealership. Passwords for guest access are available from any member of our staff.
Yes. Dealership customers who are visiting the dealership can plug-in their EV at one of our charging stations.
Please visit https://www.tituswillhyundai.com/schedule-service.htm or call 360-357-5515.
Oil change rates (and those for any service) can vary greatly by year, make and model of vehicle. We DO service all makes and models, and an appointment will be required for complex services, even if they are routine. Please contact our service department prior to your visit to verify the anticipated costs for all services, including scheduled maintenance.
We don't currently offer shuttle services due to the COVID-19 pandemic environment. We do not know when and if this will change in the future. We do have comfortable waiting areas, accessible restrooms, and complimentary Wi-Fi. Please verify current transportation options prior to your extended appointment.
Yes. Please schedule an appointment for tire replacement. We DO sell tires, but will need to verify availability prior to your visit.
Oil change service duration (and those for any service) can vary greatly by year, make and model of vehicle. Please contact our service department prior to your visit to verify the anticipated duration of your visit for all services, including scheduled maintenance, and any foreseen alternative transportation needs.
You can start the appraisal process on our website and this can speed up the verification process, which can be completed at our dealership in a few minutes. If we need to put your vehicle on a lift to check for leaks or research repair history this can add to the duration, but your appraiser can anticipate these events prior to your visit if your initial condition report is accurate. If you prefer to do the whole appraisal in-person, please contact any member of our sales team to schedule ahead of your visit.
Yes! You can add your trade-in to your car deal when you start online on our website or when you visit the dealership. Appraisal process is similar for a purchase and a trade-in, and there are some tax benefits to trading in your vehicle. Please check with your salesperson for more details on the benefits of trading-in your current vehicle.
You can start your purchase or lease transaction, even get a trade-in value and research financing options at home. A lot of documentation can be completed electronically, but we do need to be in-person to get and signature that can't be completed online. The final delivery process can be completed at your home or place of business (within 25 miles of our dealership) or quickly at the dealership. If you live outside our default delivery radius, accomodation will be based on staff availability. We look forward to working with you!
Test drives aren't required, but are recommended. 10 minutes behind the wheel is well worth it to make sure you're comfortable, and you may want to try accelerating on the freeway or parallel parking. Estimate 10-15 minutes for a test drive; longer if you want to try new technology before leaving the parking lot.
If you start your transaction online, this can be a relatively quick visit. One of our sales professionals will have more details about the duration needed for your visit based on whether or not you have a trade-in and if you take advantage of our concierge delivery service. We can also deliver your vehicle if you are within 25 miles of our dealership.
Yes. Look for "Titus-Will Direct" directional elements on any vehicle on our website. It's easy, and concierge staff are ready to help anytime. They can walk you through the entire process so you know what to expect when we deliver your new vehicle to your home or workplace, and some signatures may be required upon delivery, in addition to those completed digitally. Please remember, our delivery area is limited to 25 miles from the dealership and exceptions will be based on staff availability and are at the discretion of our management team.
Yes. Masks or face-covering shields will be required until the mandate is lifted. If you have a medical condition preventing you from covering your face, please ask our team about home services or touch-free options. The health and safety of our staff is a top priority as well as the comfort of all our customers.
COVID-19 safety has made providing shared vehicles very difficult. We will be happy to help you coordinate a rental vehicle. We are unsure when and if this will change. Please verify current transportation policy and availabiltiy prior to your extended service visit.
That is a question FOR Titus-Will Hyundai, not about them.
Use you tube or google it and save yourself the money.
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