Advance Auto Parts

Star

Stop here for some coolant the price was not bad at all check them out you will like it

M.Y. Aldridge

Worse place to go. Staff not friendly and don't help you much. Went inside three customers one attending the customers while the other one dust off the bottle of oil and there came in another worker and didn't assist at all. Everytime i go due that's so neat my home i always get an old man who really looks like you buy what he says if not go somewhere else. Not the first time I go thru this but since they are near me i go to them instead of driving to Hollywood to the other auto store that is not this name. From now on i will travel there to get my parts and their customers service so much better maybe myself and my husband we aren't their kind of customers.

Dean Bush

I rarely give negative feedback, but this is one store that deserves a one star. I gave it two stars simply because they had in-stock what I went for. However, when I asked the fat man at the cash register if he could help me find what I needed, he looked at me as if I was interrupting him while was texting on his cell phone. He could barely understand me since he clearly spoke little English. I took him to the shelf to show him the Invisible Glass on the shelf; I then asked him if they had the applicator---a device with a handle on which you attach a specially fitted microfiber towel for cleaning interior car windshields. He had no idea what I was talking about, so clearly he didn't know what merchandise the store had, or he just couldn't speak English. Either way, he barely said a word and each time I looked back at him (standing behind me), he was looking at his phone. I ignored him and just looked for what I needed. Finally, after combing the entire wall of auto cleaning items, I found what I was looking for, but it was no where near the window cleaner of the same brand. Why wouldn't a retailer put the items of the same brand together instead of on separate shelves, far apart? I was then ready to check out, and the man started to put the numbers in the computer. I waited for him to ask me for my rewards number or my phone number as they do at the regular Advance Auto store I go to on Miami Beach. He never asked me, but instead told me the total of my sale. I asked him why he didn't ask for my rewards number, so he deleted everything, and asked me for my phone number. I gave it to him and he entered it, but without saying anything to me (because I'm sure he couldn't), he simply showed me that the computer search was blank. Why would a US retailer have anyone working in a store with no customer service training? At least make sure they speak English! From now on, I'll go order online from another company. This is bad business, and before long, these businesses do fail when we consumers simply stop supporting companies like this one.

Francisco Becerra

The gentleman who helped me out didn't even say high; before and after I bought a couple of wrenches. Usually I do get good service at the location. It's not my first time buying there.