Charles Schwab

Denise DeAguero

CONSUMERS BEWARE! Aiding in identity theft! Charles Schwab came up on a report that I pulled showing that they pulled my credit without my permission in an attempt to open account for someone who was clearly not me. I do not know what their practices are to verifying someone's identity however they are clearly LACKING! Their office at 101 Montgomery St, San Francisco, CA 94104 is listed as "Permanently Closed" currently which is where this occurred. Not surprising!

Sheryl Mayer

The service was excellent. Their environment was relaxed, not rushed. Best experience I have had with banking.

Pat Feutz

Very disappointed. Opened an upper 6 figure account about a month ago which I transferred from vanguard. Customer service is very disappointing. I thought dealing with a local office would be much easier. Unfortunately I was wrong. Very unresponsive to calls and messages. Now looking for another option to switch my accounts to that will be more customer friendly. Pat F

Jericho Manhattan

Terrible customer service. They literally NEVER answer their phone. On top of that they blatantly avoided my customer questions and appointment when I worked around their schedule. I had to deal with the Bellevue office instead because these guys were so incompetent. I wish a zero star was a possible option because they have earned it.