Heritage Fireplace Shop

Suzi Kirsch

The salesman was nice but it felt pushy we are looking for a new wood stove the price seems high but sometimes you get what you pay for

James Kitterman

Michael, the parts and service manager at this shop helped out over the phone with a difficult part to find. Save your self some time, call this place first. And he had a line on the best price.

David Payne

I have to preface this review with an initial comment. About 30 years ago I was looking at a pellet stove and was prepared to make the purchase at Heritage Fireplace. However, I was greeted with a rather rude salesman who, in my estimation had no desire to help and absolutely no flexibility. Now we fast forward to 12/8/20. At the urging of my wife, we stopped in at Heritage Fireplace to ask advice and make a purchase. Wow - totally different reception this time. Michael, our salesman, was the most charismatic, affable, entertaining, knowledgeable salesman I have ever met. He could have sold me the London Bridge and I would feel as though he gave it to me. Michael freely explained our best approach to meet our needs - he didn't upsell us, he wasn't demeaning, nor was he pressuring. I cannot and do mean cannot recommend or suggest a better place to shop for your fireplace needs than Heritage. They are by far the best place to gain knowledge and purchase the products you need for your home. I highly recommend you seek assistance from Heritage before looking anywhere else. You'll be wasting your time anywhere else. I wish there was something more I could say or do to convince you to check out Heritage Fireplace Shop first because you will be absolutely astounded by the service you get. Thank-you Michael and I applaud management for hiring you.

Amber Collier (QuickBooks Tips-n-tricks)

Had an absolutely excellent experience with Heritage Fireplace shop. Worked directly with the owner and he is amazing. Him and his crew came in next day and solved the problem with my fireplace that we could not figure out. Professional,completely affordable, and would use their services again. Highly recommend, thank you for everything you guys did!