Jack in the Box

Category: Fast food restaurant in Federal Way, Washington

Address: 2400 SW 336th St, Federal Way, WA 98023, USA

Phone: +12538745257

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Sarah Curtis

Jul 11, 2022

It's fast food and you know what that tastes like so I'm rating on service. This location almost always manages to get our order correct and with a bunch of custom orders that is somewhat impressive.

joanne williamson

Mar 7, 2022

So I ordered a burger and was very specific about what not to put on it. Because of food allergies I said no cheese or mayonnaise,.I only wanted lettice, tomatoe, and light mustard. I always check my food in the drive through and there was cheese on it. I asked politely that they make me a fresh one. They brought it back to me and I asked if it was fresh and the response was yes. It was cold, the wrapper on it was all greasy. It was obvious to me that it was not fresh. Anyway at that point I asked for a refund because I did not trust them. I wrote the above review on Saturday that just passed. The owner did responded to my review today with a written response (Monday). The owner suggested that I go to a JackIn the box web address to fill out some form so that it could be investigated internally. After reading some of their reviews today I have decided to not fill out their forms They had a number of reviews in the past few months that were not good ( two stars or less ), that tells me that they are not really trying to fix the problem. My hamburgers made the way I like taste so much better and with the way prices have gone up for a burger, it makes sense for me to make my own.

Casper Byrd

Feb 28, 2022

I ordered two double jack combo meals, for me and a pal. My friends burger was awfully cold, and mine was hot. It’s not fair to share a meal when one is enjoying a fresh burger and the other not.

Nick Showalter

Feb 13, 2021

Good burgers bad area. Ya that s what I said then but its 6am and nobody was in line I know they had to make the burger nobody's been in line it is snowing out and it's 6 in the morning I don't think anybody would be there they weren't so my burger came with an upside-down hamburger bun for a sourdough bun and it's so old and hard I almost can't eat it I may not you think about that horrible horrible horrible I mean not always like this there but man I wonder how old it is and I wonder if they just dropped the bottom half of the bun and just picked up whatever was closest and slapped it on there

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Questions & Answers

How do I request a donation from a Jack in the Box restaurant?

Jack in the Box | Nov 19, 2021
Jack in the Box | Nov 19, 2021

Because most Jack in the Box restaurants are independently operated, sponsorships and donations for local events are at the discretion of each Jack in the Box Operator. Please contact your local Jack in the Box restaurant manager to discuss potential opportunities to raise funds for a school or local charity.

Do you offer senior/military/law enforcement discounts at your restaurants?

Jack in the Box | Nov 19, 2021
Jack in the Box | Nov 19, 2021

Certain restaurants may offer a special discount for seniors, those in the military or veterans, or teachers. Check with your local Jack in the Box restaurant.

How do I register with Jack?

Jack in the Box | Nov 19, 2021
Jack in the Box | Nov 19, 2021

If you sign up for the app with an email address, please fill out all the required fields. Then hit submit. You will be asked to check your email to verify ownership of the account. Just click through the email as instructed to complete the verification process. Then start dreaming about all the delicious food you're about to eat. Then achieve your dreams! Note: You will not be able to use the app if you don't complete the registration process. If you don't receive the verification email, you can request another to be sent, but don't forget to check your spam folder!

Is delivery available 24/7?

Jack in the Box | Nov 19, 2021
Jack in the Box | Nov 19, 2021

Delivery times vary based on your location, restaurant hours and availability of third-party delivery services. If delivery is not available at a given time, then you will receive a message stating “Delivery is not available”.

Where can I buy a Jack in the Box gift card?

Jack in the Box | Nov 19, 2021
Jack in the Box | Nov 19, 2021

You can purchase Jack Ca$h cards at your local Jack in the Box restaurant, many other retail stores (such as Home Depot, Albertsons, Staples, and Safeway), and online on our website.

Why should I use this app?

Jack in the Box | Nov 19, 2021
Jack in the Box | Nov 19, 2021

Because it's awesome! Especially if you love Jack in the Box. The Jack Mobile App makes it easy to order and pay for your food before you arrive at the restaurant. You can also receive Offers you can't find anywhere else! It's like a secret VIP club. Only it's not really secret. In fact, please don't keep it a secret. Tell everyone.

How has Jack in the Box adapted dining rooms to provide a safe environment for guests and team members?

Jack in the Box | Nov 19, 2021
Jack in the Box | Nov 19, 2021

In addition to our heightened cleaning and disinfecting procedures and protective gear requirements, we have also added visual social distancing guidelines on floors and tables, installed sneeze guards to protect team member and guest interactions at the counter, and eliminated all shared condiment stations.

How can I order from Jack in the Box?

Jack in the Box | Nov 19, 2021
Jack in the Box | Nov 19, 2021

You can order from Jack in the Box through our drive-thru, mobile app, third-party delivery partners, and even carry-out, where permitted.

I want to get Jack in the Box delivered, which delivery apps partner with Jack in the Box?

Jack in the Box | Nov 19, 2021
Jack in the Box | Nov 19, 2021

We currently offer delivery through the following third-party providers, Uber Eats, DoorDash, Postmates, and GrubHub. Coverage by provider will vary by location.

What are Jack in the Box’s new COVID-19 operating hours?

Jack in the Box | Nov 19, 2021
Jack in the Box | Nov 19, 2021

Jack in the Box is known for our 24/7 drive-thru services, but what is most important for us right now is our guests and team members' health and safety. Therefore, our hours of operation have been slightly modified by location. We recommend you check your local restaurant for modified hours.

Your Food Doesn't Be Hot I Literally Jst Came And All My Food Was Cold Y'all Should Work On Better Customer Service Our Food Is Supposed To Be Fresh Not Cold Once We Get To The Window

Adrii Gardner | Aug 17, 2019
Zane | Aug 17, 2019

Yes

Why is your Shake machine is always down around 11:30pm?

Marilyn Williams | Aug 17, 2018
Nick Showalter | Aug 17, 2018

Cleaning yo

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