Cadman, Inc.

Elam Bryce

DO NOT USE THESE GUYS!!!! I scheduled concrete over three weeks ago to be poured today at 10am. Ken who works there originally put me as a will call but I told him I didn’t want to be on will call. I wanted a firm delivery. I had scheduled 5 guys to help wheelbarrow mud and skreed. One of which had to drive from an hour away. I called again a week and a half before my pour to change yardage and again reminded Ken that we were not will call. I again called three days before my pour to double check if their was any chance of getting an earlier delivery. Ken told me that they do not finalize the schedule until the day before the pour. He told me he would call me the day before to finalize time. I reminded Ken AGAIN that we were not will call. Never heard from them the day before my pour. I called first thing Friday morning before my pour to see what was going on. Ken was very rude and said that it was not his job to call will call customers the day before and that they could not fit me into the schedule. I reminded Ken that we talked three days ago (again reminded him we were not will call) and that he said he was going to call the day before to form things up. He just said sorry and that his supervisor said they couldn’t do anything for us. Now I have to wait three more weeks to be able to pour my concrete with CalPortland. Don’t try to save a few bucks using Cadman.

Randy Harris

BEWARE RESIDENTS AND CONTRACTORS. NO ethical or moral responsibility to provide a quality outcome or resolution to a POOR PRODUCT and HORRIBLE CUSTOMER SERVICE EXPERIENCE. I have paid thousands of dollars to have a new sidewalk and driveway boarder installed at my personal residence. The color that was purchased is seen below as Cliffside Brown #6804. What Cadman delivered and I paid for was Pink! The day the concrete was poured, shown in the first picture below, the concrete came out beautiful. Within 24 hours of drying the concrete changed from Cliffside Brown, to Pinkish-Mauve!! Now I can appreciate that the original color would have lightened up from a rich brown to a lighter "Chestnut brown, or Oak or even "Tan"...NOT Pink! Upon the contractor expressing my concern; Cadman sent a Sales Associate (Kriston Clark) out to the job to preview; she admittedly recognized that the concrete was NOTHING CLOSE to Cliffside Brown and would need to "verify the dosing". She immediately asked within the first 5 minutes of looking at the job if I would be willing to consider a pricing concession for the issue. I responded by saying that "I wasn't trying to negotiate a discount, I simply didn't want to look at a pink driveway border and sidewalk for the next 20 years; please provide some alternative options". She suggested that "in the worst case scenario, they would compensate the contractor to remove the now obviously pink concrete and re-pour; but nobody wanted to do that if it could be avoided". 48 hours later after talking to corporate; "this is ABSOLUTELY within the range of an acceptable tolerance of the purchased color of Cliffside Brown". There is no consideration to fix the issue, definitely not removing the concrete and no price consideration as "the product outcome is perfectly acceptable". When I asked to speak to the owner of the company...."there is no owner, we're a corporation based out of Germany." When I asked to speak to her supervisor, "He will not call you, he instructed me as to what our response is and he's not going to say anything different". She refused to provide a supervisor/managers phone # or email address. 10 days later, per her instructions I have not received a phone call or any additional communication regarding the sub-par product they delivered and left the actual concrete contractor holding the responsibility of the whole issue in his hands. I recognize that a color chart is not going to be identical to the final outcome of dried concrete subjected to a variety of conditions. Our weather was perfect, sunny, installed by excellent craftsmen at their trade. The dose, the die lot, the product, whatever it was produced an outcome that was unacceptable and the Cadman representative immediately recognized this yet Cadman was not willing to stand behind their product, nor were they willing to be respectful while shoving this pink color down my throat! The contractor, which I will say again did an amazing job, is the guy left to deal with the catastrophe. BUYER BEWARE!!

Shelley Fenner

Great, friendly service, reasonably priced gravel delivery with competent truck drivers! Nice to see good drivers and people who still offer great customer service. Thank you!

Mark D.

Almost run off of I5 southbound by a Cadman concrete truck southbound at woodland on Saturday June 1st at 2:12pm. Wee Willy winky driving the second truck of two was afraid that he wouldn't be able to find his way home if I filled the 300 foot gap between him and the truck in front of him. He closed the gap in a big hurry and honked his horn at me while forcing me off onto the shoulder. I wish State patrol would have been there to put an end to his career! Fool could barely see over the dash and had plenty of room to move over a lane. Apparently with the busy economy the large corporations are stuck taking the losers that shouldn't have a commercial license due to their lack of brains. Very unimpressed! I hope management is competent enough to review log books to determine who needs fired.