Cocorico

Peter Liem

2nd time visiting this place to get quarter chicken dark with aros and plaintain. The first experience was good the chicken is fresh moist and juicy. Not so with this 2nd one . Clearly they used yesterday leftover chicken. It was dry , not juicy and has a texture of paper. This leave taste so bad that I might never come back

Osman Razzaq

I went into the store for five days ago and I actually met the owner. She seemed like a very nice person. I picked up my meal, a full chicken with a side of french fries and tortillas with 8 yellow sauces and went home. I get home I open the box I’m eating with my family only to realize that the chicken is extremely dry and overcooked. So dry and overcooked that I actually ended up throwing away most of it. I was so confident, based off my meeting with the owner, that this issue would be resolved no problem. To my surprise, and disappointment, this was far from the case. I called perhaps two or three days ago to explain the situation, left my name and my number for the manager to reach out to me. They never reached out. I called back again today the young lady on the phone put me on hold talk to the manager and mentioned to me all they can do is give me 25% off my next purchase. This isn’t the first time I’ve had a bad experience with the food with you all , I would always give you all the benefit of the doubt. It’s unfortunate that you weren’t able to do the same for a long time paying customer. The interesting thing was I asked the young lady if I can speak to the manager directly, so she put me on hold and spoke to the manager again , and the young lady says that the manager said all we can do is give you 25% off. Horrible customer service. The least the manager could have done is speak to me directly. If you went to a restaurant and had food which was overcooked and all the person tells you that yeah I can give you 25% off for the next order are you gonna be satisfied with that? You just lost a long time paying of over 5 years, all over 28.61, as well as everyone I know who eats at your establishment. I understand food quality issues, it happens, but bad customer service? There is never an excuse for that! Please give me a full refund. Horrible customer service. I expected more from Coco Rico, unfortunately, Coco Rico showed it’s true colors, over 28.61.

Joe Kim

about a 20 min wait at 1pm on a Friday. staff is hit or miss. The place is quite large with ample seating. the empanadas are mostly bread and lacked flavor but one order gives you two. I couldn't eat more than a bite of one. the chicken esp the white part was extremely dry and this was an eat in order . the yucca are cut so thick (won't even fit into the tiny plastic sauce to dip) and over fried it was quite hard. The plantains were pretty good and rice was just ok with white rice mixed with what I assume was a bag of frozen veg. if the food was only half as good as it smelled outside I would come back ..

mahnoor t

I have tried their tacos before but they were pass, I tried their whole chicken and wow! It’s tender and well cooked. It’s not spicy so it’s good for people who like mild spices. I love spicy so I’m glad it came with green sauce which is spicy and brings it all together. Their green sauce tastes same as Pakistani green chutney minus the yogurt. There are so many sided the chose from so get what you love. I got fries and vegetables.