Extended Stay America - Washington, D.C. - Springfield

Tommy

STAY AWAY FROM THIS PLACE.. Kids running thru hallways bouncing basketball all hours of the night one even banged on my door. False fire alarms every month. People smoking in front of the building. Hallway carpet is dirty and their isn’t no AC in the hallways which means it is very hot n muggy in the halls. No maintenance man the manager doesn’t know what she is doing. The trash room was constantly being overflowed with trash some even left the trash outside their doors. Only 3 housekeepers and they only clean rooms every 2 weeks. STAY AWAY FROM HERE.

Deirdre Unsur

As I am the process of moving, I needed temporary quarters. This has become my second home. Hodan the General Manager was very accommodating and Nyo the Assistant Manager always has a smile and helps with whatever you need. The staff in general is great. They have a good assortment of kitchen items so you can cook for yourself and not spend a fortune on takeout. I like it so much I have extended my stay.

Loren Sunell

This place is AWFUL. I got there and no one was at the front desk to check me in. And then, once she showed up, she tried to charge me again even though I had paid in advance. After that they gave me a smoking room when I requested a non-smoking room. They did not prepare my reservation properly so I could not access the Wi-Fi and missed a key meeting for work. The hallways smelled like weed and the entire facility was filthy. After all of that, I tried to check out and they have refused to refund me even though I did not get what I had reserved! I went through Booking, and Booking said without the hotel acknowledging what happened they could not do anything for me. I tried calling the hotel and the phone just kept ringing. Save yourself the headache and go elsewhere.

Jaelen Whitfield

Excellent stay and service. The assistant general manager Nyo was very nice and helpful. I checked in with Trudy, nice woman… helpful and patient. Room was clean, didn’t need to ask for much but for more towels. Wish there was a little convenience store and better breakfast. Location is perfect, everything is near by within a 10 minute drive at the most.