Fairfield Inn & Suites by Marriott Terrell

Michael Fox

Be aware of this location. After a 2 night stay at this location using award points as payment they placed 3 charges on my credit card. They have been unable to articulate what the charges are for or why I was charged. My bill showed $0 charges. Numerous phone calls and emails have not produced any results. A call to Marriott BonVoy Titanium Elite Customer Support helped identify the charges as improper. General Manager refuses to call me back about this. I have 105 nights at a Marriott property this year and this is by far the most unpleasant experience out of them all. If the GM is reading this, PLEASE correct these charges.

Richard Twedt

The hotel was super clean - the rooms were very modern and nice. Beds were comfortable. Loved the market in the lobby. Staff was super friendly!

Fawn Kennedy

My friend and I stayed this last weekend, and it appeared a lot of things were going wrong(3rd party overbooking and such) but the staff we encountered handled it all with such grace. Maria was absolutely amazing in every way and Ray was so sweet. Those ladies did the best they could do with the situation given to them. The lady that worked the front this morning (4/10/22) was also just as kind. We will be back.

Jason Ferguson

Stayed here for a business meeting that was held in the conference room. Check-in was a breeze, room was spacious and super clean. The shower was amazing and relaxing. Bed was comfortable but I disliked the pillows as they had no support. Had to put 3 behind my head. But that is a personal preference and not against the hotel. Breakfast I felt could have been a little better. Juice cups were so tiny. Conference room was nice and the staff was friendly. Would recommend to anyone.