Address: 140 Commerce Way, Mesquite, TX 75149, USA
Phone: +19722851500
Deborah
Positive: Room was good size, area, location, price Negative: Room not clean well the day 1 trash in one can, saw prior tenants dirty shirt in trash. Second day never cleaned room or replaced towels. Very uncomfortable situation. We were told prior to rental they had a pool, when we got there, not usable. ¿
Amanda McIsaac
I wish i can give this hotel no stars. When you first arrive in the hotel it smells like marijuana. The lady at the front desk was very rude. When I went up to my hotel room the key worked however the latch on the interior of the room was locked. I went to the front desk for help however no one was there. I waited for 30 minutes. I rang the bell again and finally a lady from the laundry came out YELLING "she is coming, she is helping a guest". When the lady finally arrives said was so rude saying "What do your want?" I told her "We can't get into our room and I have been waiting for 30 minutes. I want a refund." The lady said "fine and give me your key". The lady started yelling at me one I told her that this was ridiculous. I never had this happen before in any other hotel." My husband was waiting in the hallway where our room was and he told me that there was burn marks and black stuff on the window, walls and floors. The hotel also does not have any elevators. While I was waiting for someone for the front desk you can see the pool area. The pool had things floated in it. I do not recommend this hotel for anyone.
Ashley Rather
This place was horrible. The day shift was extremely rude, the sheets weren't cleaned propperly. The room was unacceptable. The jacuzzi was not cleaned properly and still had hair in the drains. They refused to give me my deposit because they said I smoked in my room and I do not even smoke. It smelled like stale cigarettes when I got there. They also said I had too many people in my room when the same woman never asked my number of occupants I had, I informed her that it would be myself and my children staying there. Oh also my favorite excuse was I "stole " a pillow. I went to Walmart and purchased more pillows as they didnt have enough for our bed. So needless to say they simply didn't want to return my 50 dollar deposit. I even personally cleaned up my room before we left the next morning before checkout. I would never return to this establishment and I do feel like the woman who was working the front desk should not have a job anymore because she is horrible to the customers, with a bad attitude and that reflects horribly on the business.
Sherry
Positive: Location & reasonably priced. Negative: We hoped to enjoy the included breakfast, but there was none. The room smelled of cigarette smoke and the smoke detector had been removed.
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It was a closed when I was there. Didn't look to be opening any time soon.
I don't know the difference. But I do know this was one of the worst places I have ever stayed. The rooms are nothing like they describe. What they call a suite is nothing close to what I would call one.
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