Tumwater Automotive

Michelle Sue

Amazing experience!! I called to book the appointment for a B 1 service.?” The gentleman listened patiently as I explained that my battery is new but requires a jumpstart when left at the airport for a few days. He let me know that would need another appointment. They did the B1 service and fixed my AC and washed my vehicle. Tumwater Automotive is Fabulous!! I have another appointment for the battery diagnostic. I highly recommend them !! Totally Honest and Informative!!! 07-11-22 I took my vehicle back for the diagnostic test for the battery. They actually checked it at NO CHARGE on July 5 when the battery was dead. The diagnostic test found no issues with the battery and no draw on it. They only charged me for 1 hour of service. I am so impressed with their integrity and efficiency!!! I highly recommend Tumwater Automotive!! I will definitely return for my next service.

Yasmein Rogers

My vehicle was at the gas station across the street, and would not start after I put gas in it, I called Tumwater Automotive and Mitch was nice enough to take time out of his day to come across the street and give my vehicle a jumped, and come to find out my battery was bad, I want to personally thank him for helping me, and I will be returnIng to get a battery from here because of his kindness and going to extra mile to help someone. You have a great employee and hopefully he is recognized for being helpful. It’s the little things that matter.

Heather Cairone

Took my car here for an oil change and engine light diagnostic. Unfortunately first time on highway after my visit, my car overheated and coolant chamber was found completely empty. Never once had this issue before. When I returned to shop for follow-up, I was told they couldn't get to it for 10 days. And that in the mean time, yes, there's a risk the water now in my radiator could freeze and crack, causing further damage, but they still can't do anything about that for 10 days. Was also met by blanket denial there's any way they had anything to do with this brand new issue, despite it presenting the first real drive after they worked on it. Extremely disappointed in this shop.

Lily Copple

My van was towed to Tumwater Auto after I broke down in a storm. Unfortunately I killed my engine but they were able to diagnose the problems and give me the information and time I needed to either give her a proper burial or resurrect. Thank you for keeping my home #vanlife safe.