Jimmy John's

Codie Obungen

Usually not one to complain or post reviews but this was all kinds of upsetting. Ordered at 12:30 and has been over an hour and a half. I called at 1:33 to see where it was and the woman who answered told me they lost my order and got mixed up and is on the way. If that was the case, I would have appreciated a call to let me know it was going to be late and they had made a mistake. Got my club lulu which wasn’t made right. The sandwich calls for lettuce, turkey, bacon and tomato. I asked for no tomato but wanted the rest of the ingredients that come with the sandwich (no bacon was added) . Very very disappointed with the service, order, and feedback from the employee.

Sarah

If you order delivery good luck. It's either freaky fast or an hour and half later they finally decide to look at the online orders. And good luck trying to get any response on your issues.

Marcus Wilson

Great Customer Service on 03 Feb. 2022 at 2:55pm. I will order here thru the APP always when I get it set up. Thank You

Samantha Nicholson

If I could GIVE NEGATIVE STARS, I would. The absolute worst experience with Jimmy John’s that I have ever had. I placed an order and after 1 hour, I called to follow up. I spoke to Anthony Quimby-Hayes, the manager. He was rude and disrespectful and offered to CANCEL my order after waiting for over an hour. I asked why he didn’t call to let us know that they were having issues with timing and I was told that it was NOT HIS JOB AND WAS UP TO THE DRIVERS TO CONTACT. This is absolutely ridiculous and unprofessional. Anthony, you need to return to school and learn how to speak to customers!!!!! Customers calling after an hour and acting like it was our problem, is ridiculous!