Address: 6920 22nd St W, University Place, WA 98466, USA
Phone: +12535640680
Sunday: Closed
Monday: Closed
Tuesday: 10AM–5PM
Wednesday: 10AM–5PM
Thursday: 10AM–5PM
Friday: 10AM–5PM
Saturday: 10AM–5PM
Larry Gibbs
We needed information and an example of a metal finish we were thinking of using. This was the only place that had what we needed. Very friendly.
Lennea Wolfe
Their fireplaces are great, BUT their installer won't pull his own permits and will not wear a mask or follow covid protocols. We have made several complaints about working with the installer and all we get are arguments, not resolution
Patrick Young
Wade is a super great salesman who really knows a lot about fireplaces and stoves. We immediately felt comfortable working with him as he helped us make the perfect choice for our application. Shop around if you want, but don't miss this store. 5 stars.
Jim Vigil
I was not having any luck getting service for my gas fireplace. Finally, I contacted the manufacturer and they gave me the number for Fircrest. The office manager, Jan Roemke, patiently listened to my plight and recommended that I leave my number for the President/Owner Wade Winslow. I thought, “right”. Within the hour Mr. Winslow called and offered his expertise. He spent almost an hour on the phone while I trouble shot, made adjustments, and tried to figure out the problem. Mr. Winslow was 100% knowledgeable, patient, and gladly gave his own time to help out a random person. After I had gone to the internet, YouTube, local fireplace businesses I was blown away at Mr. Winslow’s genuine care for a person in need. Currently, I am not in the market for his product, but I will make the hour drive to frequent his establishment when I do. I do not recommend signing up on the internet “ASK” services. Just received attitude for a pay per question service. Thank you!
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Yes, we do repair existing inserts that no longer operate so long as the company is still in business, and that it's a current model that we can get parts for.
Yes, with several live burn models on display to look at as well!
Don't know, but that would be a scary choice safety wise.
Yes, we do have indoor/outdoor fireplace options. Feel free to give us a call or stop by to go over your options!
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