Best Western Plus Abbey Inn

Lynnette Muhich

A great place to stay for the whole family! The front desk staff were amazing. Very friendly and helpful every time we talked with them. The rooms were good (we had a one bedroom with 2 queens) and it worked well for our family of 4. The outside pool was great for ending our days after hiking in the mornings. They had a pool basketball hoop with a basketball and there were pool noodles and a beach ball for guests' use too. There were plenty of lounge chairs and tables and chairs. Pool towels were always stocked. The free breakfasts were amazing! Not your typical hotel "breakfast ". Fresh fruits, lots of options from eggs, potatoes, bacon, waffles, biscuits and gravy, toast, pastries, fresh made omelets, coffee, fruit juices, etc.! Monday-Thursday they had Unwind Hour from 5-7 with a salad bar, nachos, popcorn, and sodas (this was included in our stay). I highly recommend this hotel. It was in a central location to do Zion, Bryce, and the North Rim of the Grand Canyon.

Sharmone “2Carry-onsNoDestination” Edwards

We have stayed here multiple times and have always had a great stay. We have family in Colorado and we stop here for the night along our trip each time. Recently, my son and his family moved to Virginia and they stayed here for a resting place and then my daughter and her new husband were transferred to Virginia too so they stayed as well. This spot has become sorta of a family tradition you could say. Clean rooms, comfortable beds, and nice continental breakfast.

Emily Harryman

The front desk staff was wonderful to work with. When I checked in, the sheets on the bed had stains so I had to call the front desk the next morning to have them changed. It was very obvious that someone had a bloody nose based on the location of the old blood stains that didn’t wash out. The king bed was super uncomfortable! I was told they were only 9 months old but it felt like you were laying in a saggy hammock. I had a reservation for three nights but left after the second night as my back couldn’t tolerate the bed anymore. I notified the front desk manager to let her know about the bed in 314. We had other people in our group that also had complaints about the beds too. The hotel rooms are outdated and ready for a major remodel. You can tell the bed headboard is new but that’s all. The rooms are very big which is a plus! The bathrooms were very clean. The water pressure was wonderful. The hotel was pretty full with guests but it didn’t sound like it as the room seemed to keep out the noise from the hallway and neighboring rooms. The air conditioning unit worked very well and had the option to have the fan run. The room has a coffee maker, microwave, and refrigerator. The full breakfast was wonderful for a hotel. It beats California BWs that offer prepackaged foods. They have so many breakfast options. The staff is very attentive in the breakfast area! 3 stars were give because of the bed issue and the need for remodeling the rooms.

Alyssa Pitts

I was really expecting more based on the high star ratings, price, and previous experiences with a best western plus. The hotel was old and dingy. The hotel and rooms smelled musty and of urine. The room was very outdated and dirty. Some parts of the room hadn’t been cleaned in a very long time. Also I pre booked and paid for a king room. When we checked in they only had queen rooms left, this was frustrating. Breakfast was slightly better than a typical hotel breakfast. Definitely wouldn’t return here or recommend.