McDonald's

E Ram

It seem that customer service at McDonald's is a forgone thing. In the past month around 80% of the time that we order 1/2 & 1/2 tea, we get straight sweet tea. The sad part is on two occasions we watch them pour straight sweet tea and they tried to tell us it was half & half. The same thing happened at this McDonald's. You now need to make sure you are getting what you requested.

Johana Caicedo

I made an online order and they kept me waiting at the curbside for 40 minutes, why every time I went to the window to complain about the delay they told me: that they would take it in a few minutes and when I went to the window for the fourth time They delivered it to me but they gave me half the soda and a box of bigmac totally greasy on the outside. lousy store I do not recommend it.

Jawaan Wallace

I just had the worse experience I’ve ever had from McDonalds. I will always love the company but i don’t see me ever returning to this location. Rude service from start to finish. I was working as a door dasher. They have a specific window for pick up but wasn’t using it. Must’ve been completely understaffed because the line was ridiculous and this job is time sensitive. I picked up one order and the lady asked me to go to the first window for pickup. I complied. Came back for another order, it was marked ready for pick up but wasn’t ready and the “manager” on the shift with a very unprofessional tone told me to back away from the window and get in line. Most of the people in line have complained about being in line for more than 45 minutes. No way someone is going to want food that’s been sitting while I get in line. I asked the young man, whom just helped me previously to please pass the order to me, I see it’s finally ready. He completely ignored me and closed the window.

Robert Gunter

I go out of my way, in Charlotte to visit this Mcdonalds. This restaurant is perfect every time. The store is always immaculate, the team is always ready to serve and always greets me with a smile. I just want this leadership team and associates to be recognized for their excellent service and kindness. I love this place. Thank you for making my day, every time I visit.