T-Mobile

Gabriel González

The guy was super rude and was trying to charge us the highest price when we were even trade in one phone. To add a line to your account shouldn’t be $300. Jailo lost the sale because did not want to find a cheaper and he was super rude.

Jon Le

5 🌟 for Jose and Shea employees there. 1 star for t-mobile. The guys stayed 1 hour after close to help us unlock our phones and were very professional and patient. They were on the phone with customer service 🙄 for hour and a half and got no help, meanwhile they ware trying to figure it out and ultimately they got it done by themselves no help from their own in company team. The guy on the phone suggested to leave us without phones working and call us in 48 hours. He couldn't answer on which phone would he call when they are not working. Thank you to Jose and Shea great employees that t-mobile don't deserve. PAY THEM MORE. STOP CHEATING CUSTOMERS

Terry Calloway

I am editing my review after Nicholas came in and saved the day. We were able to set an appointment and get our phones upgraded. Nicholas seemed sympathetic to the fact we had been in several times. Phones were upgraded, data transferred and we were on our way. Jose also did an excellent job with data transfer, etc.

Amber Crabbs

They expect the consumer to know the difference between their "corporate" and third party stores. You all wear T-mobile shirts therefore you are all the same in the eye of a consumer. You take payment from me at any location so I should be able to get the same deals across the board and when there is a merchandise issue it should be handled properly. Matt was not friendly, acted as though it was my fault the other store told me one thing and I expected them to honor it. He did end up doing it but wasn't very friendly about it.