Portland Disposal and Recycling

Operations Manager

Portland Disposal provides superior service. Shoutouts to Peter and Nicole for going above and beyond in taking care of our neighborhoods. Thank you!

Craig Bowen

After 15 years of excellent service and no missed collections from our previous provider ( Greutter Sanitation ) ,who sold the business to Portland Disposal, I have had four missed collections in as many months. Super frustrating and at a loss as I dont get to choose my provider.

Paige Parker

Our garbage pick-up service was missed twice in a row, but the representative claimed it was not set out (which she also claims was "documented" by the driver. When asked to see the documentation, she refused to provide it.) She was accusatory, requested images of our cans be sent to her personal cell phone as proof, and argued with my husband about whether he or myself take the cans out at night. Our garbage can has clearly been set out in accordance with Portland Disposal's rules, (as with our neighbors,) yet it still has been missed. She said she would send the driver back FOR A RE-PICK UP FEE, since our cans had not been placed out. Despite our compost, recycling, and glass all being picked up from the same location, Portland Disposal has decided the garbage bin isn't up to snub with its location with the other cans. The conversation felt entirely accusatory, as if we were somehow lying to her. She couldn't fathom that their driver made an error, therefore my husband and I had to be lying.

Ted Roe

Generally a poor company with poor service. I have used them (because we have no other option) for the last 17 years and I've had several issues with them over the years and recently I ordered a dumpster and paid for it but it never arrived. They were apologetic but that does not help the crew I had waiting for it. I simply cannot and would not recommend this company. Some of the worst customer service I've experienced. They definitely know that you don't have a choice in garbage service and they make sure you know it too. I would recommend that the City of Portland not renew their contract.