UPS Customer Center

Category: Shipping and mailing service

Address: 3216 E Hwy 101, Port Angeles, WA 98362, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: Closed

Reviews

Josephina Huntington

Aug 9, 2022

Fast service no long lines friendly staff.

Joseph Stack

Mar 15, 2022

I honestly cannot say I have ever been in a business where all the employees were pleasant and happy to help me get two packages returned to Amazon. Amazon Prme did nothing to help me get the packages returned for a refund. But, when I arrived at the Port Angeles, Washington parking garage for UPS, one driver gave me advice and said to go inside and the employees would help me. I thank God for his help and sending me to UPS Port Angeles, Wa. And lastly, I owe thanks to my wife of 62+ years of happiness, I had also asked her for help. So, end of a very happy adventure. Jerry Stack, Sequim, WA.

GS

Jan 14, 2022

This particular UPS location leaves a lot to be desired. Packages that arrive to this location from elsewhere appear to take 2-5 business days to sort/go out for delivery, regardless of the weather. To make matters worse, every day they will send out new delivery times (that they miss). My package requires a signature. It is not OK to string me along like this and waste my time. If UPS is understaffed, then they just need to come clean and send out a date and time when they are actually able to deliver something!

Alisha Burton

Jan 12, 2022

Upping my stars because despite the whole mess, my packages arrived today after my alert said they would. Honestly wasn't expecting them for a bit as I know they're going to be behind. Glad people are feeling better and things are running again.

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Questions & Answers

Since 3/4 of the staff is out for covid, can we at least come pick up our packages? I own a gun store and have multiple firearms, ammo, parts orders, around 20 packages I NEED. Please let me know if we can pick up.

Travis Stoken | Jan 17, 2022
UPS Customer Center | Jan 17, 2022

Hi Travis, We can understand how important these packages are to you. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS. Our team will then be able to review your pickup options with you.

Why are no packages being delivered in Sequim WA or Port Angeles WA? This has been close to 2 weeks with no deliveries and false delivery progress every day. Please have corporate look into. I have no social media.

D S | Jan 17, 2022
Natasha Wright | Jan 17, 2022

This is not what is happening, we are running on less than 1/4 of staff members due to illness. Our building is being ran by different people and us drivers that are left have been working over 14hr days all week. They are refusing to send us to certain location and prioritizing certain route. Us drivers are not choosing this. Please understand and try to be kind when drivers are back and have the approval to deliver certain routes again. Originally this was a snow issue that has turned into an entire building being shut down due to illness. I have been out everyday this week and worked mass hours, we as the drivers have been trying to contact people with phone numbers on packages. We are truly trying as your delivery drivers to accomplish as much as possible and help everyone. We are beyond frustrated with what is going on as well. I'm so sorry as a driver that this is happening to so many people.

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Why was the port Angeles office closed yesterday?

Paula Leopold | Jun 16, 2022
UPS Customer Center | Jul 16, 2022

Hello, we are sorry that the facility closed. It underwent some unexpected maintenance.

I live in Sequim. I have a return package. Doi have to travel all the way to Port Townsend (45mins away)or can I drop it off in Port Angeles (15min away)?

A Google User | Apr 17, 2022
UPS Customer Center | Apr 17, 2022

Hi, you can feel free to drop off your package at this center. We are currently open Monday – Friday from 10:00 AM to 6:00 PM.

what time on tuesday, can I drop off two packages to go to Amazon?

Joseph Stack | Mar 18, 2022
UPS Customer Center | Mar 18, 2022

Our latest drop-off times for ground and air packages are 6:00 PM (ground), and 4:30 PM (air), from Monday to Friday. -Isco

Can I drop off my amazon return here?

Hope Haabala | Feb 16, 2022
Tyson Hester | Feb 16, 2022

If you got a tracking number in the Amazon return area, PA UPS can take it. I dropped one off yesterday.

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Will UPS refund shipping costs for failing to do their job?

360 Outdoors | Feb 16, 2022
UPS Customer Center | Feb 16, 2022

Hello - Please reach out to us direct with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS, Instagram @UPS or Twitter @UPS. We would like to look into this further.

Why are you holding your community hostage? You should be held accountable for giving false reports of delivery statuses daily! This is pure deceit!

360 Outdoors | Feb 16, 2022
UPS Customer Center | Feb 16, 2022

We apologize your experience at this location did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS, Instagram @UPS or Twitter @UPS.

Why are no packages being delivered to Neah Bay? The road is open. My package has been stuck in PA since last Wednesday.

Leslie McMichael | Jan 17, 2022
UPS Customer Center | Jan 17, 2022

We apologize your experience did not meet your expectations. Your feedback will help us improve your future experience. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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can i ship a handgun

Armando Gonzales | Jan 17, 2022
UPS Customer Center | Jan 17, 2022

Thank you for contacting us about your shipping needs. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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Do I need to call you for an Amazon return pick-up??

wendy hawkins | Jan 17, 2022
UPS Customer Center | Jan 17, 2022

Hello, for further assistance please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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Do you have notary services?

Kaye Sharon | Aug 15, 2021
UPS Customer Center | Aug 15, 2021

Hey there, thank you for reaching out. Our system shows this location does not provide notary services. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

What time would a next day air package be delivered to the east coast?

Cynthia MacDonald | Aug 15, 2021
UPS Customer Center | Aug 15, 2021

Hi, the package will be delivered by 10:30 am, 12:00 noon or by the end of the day depending on the destination address

WHAT TIME CAN I DROP OFF A PACKAGE AT THE LOCATION IN PORT ANGELES?

Susan Knor | Aug 15, 2021
UPS Customer Center | Aug 15, 2021

Our customer center operation hours are Monday to Friday from 3:00 pm to 6:00 pm. The latest drop-off time for Air packages is 4:30 pm and for Ground packages is 6:00 pm.

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Why can I not speak with a representative? I do not have a tracking number and it appears that if you don't, UPS is not interested in your business. I simply wanted to know if I could drop off a return to Amazon.

Hattie Good | Aug 15, 2021
Nancy Bargar | Aug 15, 2021

You can go online to Amazon and follow the steps to return a package and you will get a tracking number as well as a bar code that UPS can scan. I just did this a few days ago and the return went well.

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My 65 lb box was delivered to the neighbor up the hill. Can someone get it and deliver it to the correct address?

Sheri Summers | Aug 15, 2021
UPS Customer Center | Aug 15, 2021

Hi, thank you for contacting us, our team is here to help. Please provide us your tracking number, delivery address and phone number to further assist you. -Chuck

Will UPS hold packages locally for a week before shipping?

Mel Corning | Aug 16, 2019
Michael Van Sant | Aug 16, 2019

yes, 1-800-pickups

Not home to sign for drop off. If missed again, can I come to office and sign for item so it can be left at my front door.?

Sharon Pierce | Aug 16, 2018
Mark Pacheco | Aug 16, 2018

Just depends, where you live and age. Best to just go pick it up after work!

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