Athletic Awards Co

Category: Trophy shop

Address: 817 Republican St, Seattle, WA 98109, USA

Phone: +12066243995

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: 9AM–1PM

Reviews

Abby

Jun 6, 2022

Dave did an amazing job of answering all of my questions, and walking me through the mock-up and quote process. Great turn around time, great finished product and very affordable - I would highly recommend Athletic Awards!

Jace Lee

Apr 23, 2022

Absolutely gold standard service! I called Monday for a customized vase that the website said would take about 7 days , but after calling the store, they said they could get it to me by Friday. It was so smooth and painless, they also have a great selection of products. This is a top quality business!! Thank you to the team!

Ken Kime

Jan 20, 2022

Excellent company to work with, we have used them in the past. After two years of not doing an award seminar, they had our award information from previous years and easily transitioned to the awards setup for this year. This is a great company to work with. Kudo's to the owner Dave Mercer for having a solid staff and business climate!

Erik Peterson

Oct 29, 2021

Staff went way above and beyond. It's my first year head coaching a sport and our last game of the season is tomorrow. Last Saturday I called the store at 4:30 PM not really expecting to get ahold of anyone. Someone from the store returned my call quickly about 10 min later. I'm assuming it was one of the owners because he was walking on his way to the Kraken game. Which impressed me because it was after hours so he didn't have to. He was nice, polite and patient enough to answer all my questions despite it being his personal time being among friends/family. I wanted to ensure that if I went through to purchase a order that I would receive it in time for our last game that was 6 days away at that point. He guaranteed me it would. With Covid happening A LOT of businesses have long processing times that can take weeks and in my opinion a lot of businesses are using Covid as an excuse for poor customer service and processing times. I went ahead and purchased 8 trophies and it came with 3 lines of free engraving. Each trophy has my player's name, team name and year. They were done and ready by Monday. LESS THAN 2 DAYS LATER!! Ordered them Saturday evening and I recieved a call Monday morning telling me the trophies were done and ready for pick up. Trophies look amazing. They have some weight to them and are heavy duty. I can tell these will last a lifetime and are of good quality. All in all I bought 8 customized trophies for around $45 and were ready less than 2 days later. They offer to ship but I opted to come pick them up. They offer curbside pickup as well. They also have their own store parking lot in downtown Seattle so you don't have to deal with the hassle of finding/paying for parking which in itself can be maddening. They make it as easy as possible. I will def return to be a repeat customer. Most importantly I'm super stoked and excited to give these to all of my players tomorrow to end a fun season.

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Questions & Answers

Hey there! Do you perform watches engraving?

Mariana Fioramonte | Aug 16, 2019
Athletic Awards Co | Aug 16, 2019

Yes we do but we must review on a case by case basis due to the highly custom nature of watches.

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Are masks required?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

Masks are now required in Washington state and we make custom face masks and face coverings with your logo or custom artwork! Our masks can also be personalized with names for you and your staff. We ship direct all over the world!

What’s a typical delivery time frame?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

We provide an estimated delivery date on your shopping cart page. Your delivery time frame depends on your location in the United States, and how you choose to have it shipped.

How does Athletic Awards deliver orders?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

We ship via UPS, the USPS (U.S. Postal Service) and offer will-call service for local Seattle-area customers to pick-up at our store. UPS does not deliver to PO Boxes, so please make sure you provide a street address.

What’s your Return Policy?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

All permanently decorated items sales are final. If the decoration can be removed, we will redecorate the item at 50% cost. Non-decorated stock items can be returned with a 20% restocking fee. Both situations require customer to pay for return shipping costs.

What’s your Refund Policy?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

Bank card purchases if refunded on same day as purchase will be credited to your bank card. Bank card purchases, if refunded after 24 hours of purchase, will be issued a company check to card holder within 3 business days.

What’s your cancellation policy?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

The option for cancellation depends on where the order is in the manufacturing process.

How safe is ordering online with Athletic Awards?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

Your confidentiality and the security of your credit card information are ensured by the use of Secure Sockets Layer or SSL technology. SSL is the Internet standard for the transmission of sensitive information on the web. It utilizes the highest level of encryption (encoding) available to the public and is much more secure than many of the other methods that people routinely use for credit card payment - including telephone or in-store purchase.

What’s your Privacy Policy?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

Athletic Awards values your privacy and personal information. We do not share your information with anyone and use it strictly for the order you are placing. All of the information that we receive from you is important for processing the order and we use it strictly for that matter.

What if I forget my password?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

Our account system will be set up to send a reminder of your password to the email address used to create the account.

How can I access my previous orders?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

From the home page, click on “my account" to access your previous orders and general account information.

How does the account / log in process work?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

When you set up your account, you’ll create your own username and password. As part of the checkout process, you’ll be prompted to log-in using that information. If you don’t have an account with us, don’t worry. You can still purchase your items as a ‘guest’ to our website. With an account, you can review past orders and upload logos.

What are cookies and how do they affect us?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

A cookie is a small text file that is placed on your computer by a web server that uniquely identifies you, like an ID card. Much like you have different ID cards for work, the library, the video rental store, and so forth, many websites issue a cookie for many different purposes.It is important to note that a cookie is not dangerous, it is simply a piece of text. It is not a program, or a plug-in. It cannot be used as a virus, it is not spyware, it cannot access your hard drive, and it can only be read by the website that placed it there.

What is your engraving errors policy?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

Our standard on engraving is that any spelling mistakes on our behalf will be corrected at no cost. However, we understand human errors can occur, so if you catch an error on information you provided, we would still like to meet your deadline. Please contact us for pricing and details.

Can my company’s logo be included on an item?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

A great way to promote your business is including your logo on an award, trophy or promotional item. If for any reason your selected item cannot accommodate your logo, our experts at Athletic Awards can guide you to items that will.

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Can I get my items engraved?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

Absolutely! Almost every item from Athletic Awards can be personalized. If your product can be engraved, you will be prompted during checkout to provide that information.

How do I change quantities in my shopping basket?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

Before submitting and paying for your order, you will view a confirmation page that allows you to review all information. If anything needs to be changed, links to access the appropriate areas will let you make any adjustments. If you have any other questions, check out our FAQ: https://www.athleticawards.com/index.cfm?fuseaction=page.display&page_id=50

What if I don’t find what I am looking for?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

If you can’t find the item you’re looking for, just give us a call. One of our awards experts will help you narrow your search, find alternatives and select the perfect item to fit the bill. If you have any other questions, check out our FAQ: https://www.athleticawards.com/index.cfm?fuseaction=page.display&page_id=50

What do I do if there’s a last minute change?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

We do our best to accommodate even the tightest timeline, so when you discover last minute changes call us immediately. Since we do our engraving in-house and have a huge on-site warehouse with many items in stock, chances are we can take care of you. If you have any other questions, check out our FAQ: https://www.athleticawards.com/index.cfm?fuseaction=page.display&page_id=50

Is there a minimum order?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

With most items, there is no minimum. If there is a minimum order, it will be listed in the product description. If you have any other questions, check out our FAQ: https://www.athleticawards.com/index.cfm?fuseaction=page.display&page_id=50

How do I place an order?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

As you peruse our website, simply click to add items to your shopping cart. You can check the items in your cart at any time by clicking on the shopping cart icon located in the upper right corner of every page. If you have any other questions, check out our FAQ: https://www.athleticawards.com/index.cfm?fuseaction=page.display&page_id=50

What information do I need to know before ordering?

Athletic Awards Co | Aug 15, 2020
Athletic Awards Co | Aug 15, 2020

The best way to start is knowing what your total budget is, the deadline, logo, quantity you need, and any ideas, the sky is the limit. If you have any other questions, check out our FAQ: https://www.athleticawards.com/index.cfm?fuseaction=page.display&page_id=50

I want a small piece of metal (2x4) engraved to put on a wedding gift. Do you do this and how long does it take?

iris wagner | Aug 16, 2019
Athletic Awards Co | Aug 16, 2019

Yes we can do that, we just need to decide what material you want. This time of year it will take a couple days but we can rush it in a day for an additional fee.

Do you engrave computers?

Emily Wolff | Aug 16, 2018
Athletic Awards Co | Aug 16, 2018

Yes, we can engrave on computers we just need to find a space to engrave.

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