Lowe's Home Improvement

Category: Home improvement store

Address: 700 Dibblee Dr, Garden City, NY 11530, USA

Phone: +15167946531

Opening hours

Sunday: 7AM–8PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Richard Perez

Jul 18, 2022

So I've been to several Lowes in NY and this has to be the nicer and friendliest store I've visited. Pretty much every isle I went down there was an employee asking if I needed help finding something I was very surprised considering most of the other big supply stores I goto the employees are hard to find or they don't even ask if you need any assistance. Or maybe I just went on a good day? They had decent sales and the isles didn't look like they have been ran sacked like some others I recently have gone to. I will definitely visit again to see if I will have the same experience again.

Will nolastname

May 15, 2022

Parking is a little tight, but returns/exchanges are quick and easy. Staff is helpful and knowledgeable. Great to see Veterans working, and Lowe's offers Veteran's discount all year round unlike their orange competitor. Only minor grievence is, this store only carried 1 mail slot /cover.

Shiyong Lin

May 11, 2022

Very bad customer service. The store showed more than 20 items available for pickup but was told only 5 available at the time of pickup, which we had to rent a truck for twice to pickup another piece up later. Also had a bad experience when CS won't place an order for us in store. The other Lowes at Farmingdale has much better customer service.

Pat Bourgeois Normandin

Apr 22, 2022

Usually we chose Lowe's as our go to box store... not after today!!! Horrible customer service and barley any associates in the store! We finally found what we needed, by ourselves... went to self check out since there are no assistance checkouts and told we cannot pay cash!! Are you kidding me??? Now understand my husband is currently waiting for knee replacement surgery of and we just found out he needs a heart procedure. Customer service would not ring us up, and directed us to walk to the garden center.... which feels like a mile away!! Just an FYI; their Veterans parking is at the other end of the store from the garden center. And the store is so VERY DARK it is hard to locate anything... after spending more than $10K in recent supplies for 2 bathroom renovations... we will not be going back. The Home Depot is welcoming, helpful and their customer service area will actually assist you to check you out when you would like to actually pay with cash. Terrible and not worthy of us spending our hard earned monies there any longer!! Horrible customer service which reflects back on what a horrible manager must be in that store

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Questions & Answers

Does anybody know how to answer the phone????? Seriously

Bulldiesel_inc | May 12, 2020
Private Private | May 13, 2020

No No No No ridiculousThey have a pro phone line and don't answer that either i wish i could get away with that in my business

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Why is it no one answers your phone.This is the worst store, don'tknow why I keep punishing myself

kiki fieger | May 13, 2019
Seth Kwitko | May 14, 2019

This store is horrible. Couldn't find a manager. I went to the pro desk and the two women behind the counter were acting like I was invisible. Rather than telling me they didn't work in that department they just walked away and told someone else to call someone to the desk.

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Does anybody go that is Lowe's in Garden City supposed to be so great they suck

DJAC (DJAC) | May 13, 2018
DJAC (DJAC) | May 14, 2018

It's amazing how that store stays open when you got low life scum working for you

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What are the Covid safety practices like here?

People are asking | Apr 12, 2021
Noe Sura | Apr 13, 2021

Mask required. Hands sanitazing all over the place. Divider check out.

Why does this store suck and not answer the phone

William Arvai | Jun 16, 2020
A Lin | Jun 17, 2020

They are too busy. Ask supervisor for discount if you dont feel good with them.

what can you do to get someone to answer a phone

Kathleen Munsch | Sep 14, 2020
Sabena B | Sep 15, 2020

Good question 🤔, keep trying different depts that's what i tdy

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does Garden City Location have any 12" X 12" Gardens pavers Ive tried to call - no answer

David Hutchinson | Aug 15, 2020
Rick Dos Santos | Aug 16, 2020

Yes

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No one ever answers the phone so faustating

Lanna Candy | Jul 16, 2020
Morgan Clarke | Jul 17, 2020

They were open and fine as of yesterday

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Why Lowe's sell impatient early spring and now are dying because still have the virus 😷. They should not do that. It costed me a lot money efforts. Is there someone from Lowe's have a commitment on this.

Romeo Crucillo | Jul 16, 2020
Matthew Cordaro | Jul 17, 2020

I don't work with Lowe's, but I familiar with the impatiens' bug: Downy mildew. It doesn't matter where you plant them, it can still spread through the ground year over year and through the air from nearby plants. So, unless you live on the shoreline where the wind blows inland all the time and have never had an issue with the disease, I would recommend against impatiens. I personally made the switch to marigolds as an easy to grow outdoor annual.

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