Lowe's Home Improvement

SportDrivingPNW

Oh my goodness… I bought a “NEW” Craftsman Pressure Washer from Lowe’s and they gave me a USED one. It is dirty, scratched and missing an attachment. I cannot believe that any company would sell a used and dirty product as new with disclosing that it’s used. Unreal. Never going back to this store. Customer service didn’t even apologize or acknowledge that this is HORRIBLE business practice. What a scam.

Shartrice Peters

Today there was a Military Appreciation Day line to check out in. When checking out we were told the system was down so we couldn't put in our phone number for our military discount. It made no sense. If they system was down they could have just manually did the markdown or given out coupons for 10% off a purchase or something.

Z3R0 Hero

I am a long term customer at this Lowes. I can tell you that customer services has dwindled over the years. Today I went to return some items. There was 2 customers ahead of me in the line. The return clerk served them and went on to take her sweet time to clean the area, tidy up things, bantering with her colleague before assisting me. I stood there for a good 5 minutes before she called me up (there was no one after me). Could have waited to tidy things and talk with her coworker AFTER she helped me. Her priorities were not straight. Also, don't go on weekends. There is the longest line at the self-check out, and only 1 register open by the lumber aisle. They opened up another 2 registrars due to the backlog and had to write receipts by hand for every customer purchase due to register malfunction. I waited in line for 40 minutes today to purchase 1 item. All in all this place will have everything you need, but don't expect the workers there to give you any attention.

PK Shepard

Jorge at Lakewood WA Lowe's was amazing...best customer service ever! I was the 1st delivery of the day on the day he said it would be delivered and the delivery guys were fantastic! Took their time let me clean out behind where the old stove was, disconnected the cord...my son was right behind them pretty much and hooked me backup...he's an electrician! I just can't say enough what a good experience this was...they've got my business!