Address: 1445 Galaxy Dr NE, Lacey, WA 98516, USA
Phone: +18005233641
Sunday: Closed
Monday: 10AM–5PM
Tuesday: 10AM–5PM
Wednesday: 10AM–5PM
Thursday: 10AM–5PM
Friday: 10AM–6PM
Saturday: 10AM–2PM
Laurie Gordon
I love my Harborstone. Any issues I have they always have a solution. I left bank of America in 2009 and been a Harborstone member ever since. LOVE Them!
Tony Silva
Nearly impossible to get ahold of when you try you are on hold for a long time and then when they pick up they just hang up. Terrible banking and terrible Work ethic.
Delicia Church
Harborstone Credit Union is open very short hours and when you contact due to issues with login the response is unhelpful. I opened a joint account for my son per their suggestion but I cannot access the account because the system only recognizes my personal account. I wanted to just add him to my account but was told that would not be a good idea. The people at the bank are nice if you can go when they are open but the online is antiquated at best. The online banking is NOT user friendly.
Julia Emmons
My father passed away and it took months to get them to get things straight on their end. One employee told me there was a beneficiary then the next told me there was no beneficiary on the account. Long story short, this branch is not very efficient when it comes to handling the account of a deceased. My stepfather and I had to visit the branch 5 times to get this account paid out and closed. Save yourself and your family members the time and hassle and find another banking institution. They clearly don’t care how much of your time they waste repeating their processes over and over.
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Hi Daniel! Our lobbies are currently open by appointment only. You can schedule an appointment at harborstone.com/appointment.
Hey Diane, our Lacey location is part of the Shared Branching network for both the ATM and teller transactions! In fact, all of our ATMs are part of the Shared Branching network. However, only select locations can do teller transactions inside, which are indicated on our website at harborstone.com/locations. Hope this helps!
Hi Dalton, we’re sorry for any confusion caused by the hours on Google. While our lobby is closed after 5 p.m., we still have services available through our drive-up until 6 p.m. Google does not currently offer a way to differentiate lobby and drive up hours. For the most accurate information about our hours, please visit harborstone.com/locations.
Hi Ruth, for Harborstone members notary services are free! Please bring the document unsigned along with your driver’s license or photo ID. There is no need to make an appointment, but there may be a wait. Feel free to call and make an appointment if you would like. Thanks for being a member Ruth!
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