Avana Star Lake

Category: Apartment rental agency in Federal Way, Washington

Address: 2211 S Star Lake Rd, Federal Way, WA 98003, USA

Phone: +12536560114

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 11AM–5PM

Reviews

Alex Gotfredson

Jul 26, 2022

They will tow your car make you pay for it to get and THEN charge you 2k for rent. Mailboxes are constantly broken into even their amazon hub gets broken into. Their "ammenities" are open for 2 days a year. The kitchen cabinets are garbage, no microwave included with the appartments bathroom tubs are sealed like some 2 year old did it. There is no ventilation in the bathroom mold grows out of control. There are no benefits to rent here Do not RENT HERE!

Nick Conway

May 13, 2022

This place is an absolute dump - do not move here. The buildings have windows boarded up and some have graffiti all over them. The office is boarded up too and is no longer in use. There are homeless people everywhere and they steal everything. You pay for a gate fee & parking fee but the gate literally doesn’t even exist and there’s never anywhere to park. This is the worst complex I’ve ever lived in and I can not wait to move out of here.

David Brown

Jan 24, 2022

Pretty cool place if you enjoy having homeless people everywhere burgling your cars and apartments, finding used needles everywhere, and having nowhere to park your car ever. Oh, and you also can’t get mail here - the homeless people I mentioned earlier? They steal your mail too! Pretty neat, right? All jokes aside, this place is honestly an absolute dump and not a single person that works here cares even in the slightest. They advertise a “gated community” and “security” but it’s not true, don’t move here!

Berg Family

Mar 27, 2019

Shady Business Practices. A Bunch of scammers. My family and I lived at Club Palisades for about a year. We moved due to military orders. We gave the apartment complex a 30 days notice and paid any move out fees. But now we got a letter from a collection agency demanding that we pay $752.77 for renovation of the apartment! We cleaned everything in the apartment and there was no damage! No help to resolve this. We called and emailed with no answer. I am going to the better business bureau and now talking to my lawyer. DO NOT RENT FROM HERE, THEY WILL DO THIS TO YOU TOO! Here are pictures of how we left the apartment below.

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Questions & Answers

Does your property take complaints seriously? Are they even reading these?

Looky Here | Aug 16, 2019
Kevin Taufatoutai | Aug 16, 2019

Work order, waiting list more than three months to fix!

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What is the corporate number. My grandma live in these apartments and her neighbors upstairs are very loud. And when she called the office nothing was done and when she asked for corporate number she was told that they don’t have the number.

Shawntel Roberts | Aug 15, 2021
Avana Star Lake | Aug 15, 2021

Please contact our leasing office so we may better assist you with this issue.

Has this property been renovated? If so when?

tyson067 | Nov 18, 2021
Avana Star Lake | Nov 18, 2021

Hello, yes we have some classic and renovated units that were completed prior to Greystar taking over management December 2020. We are currently in the process of renovating more homes. Please reach out to the on site team and schedule your tour today. Thank you.

Do you have washers and dryers?

Avana Star Lake | Aug 15, 2021
George R | Oct 19, 2021

They have mini waher and dryer you can't wash more than a few clothes pillows blankets is not possible in that tiny washer you still have to go to the coin laundry

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Do you allow pets?

Avana Star Lake | Aug 15, 2021
Avana Star Lake | Aug 15, 2021

Yes, we allow a maximum of two pets per home. Please contact our leasing office for more information on breed restrictions.

Hi, I am resident . I have one question just for information. What is a cost for add two people in the same apartment.? is possible that?

Minerva Rosas | Aug 16, 2019
Anne Collard | Aug 15, 2020

Dont forget to add in that there is a $100 lease change fee ON TOP OF the $42 per person. So all in all it would be $184 to add two additional people to 1 lease if they pass background

What schools are they assigned to?

LITTY KEY | Aug 16, 2019
Jo Valentine | Aug 16, 2019

Mark Twain Elementary Totem Jr High And Thomas Jefferson High School

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