Extended Stay America - Rochester - Greece

Jean Jen

The hotel is as described. The room is spacious and comes with a kitchen that allows long term guests to cook meals. Very quiet and excellent surrounding for a summer stay, there are fields and water around so it was great to take walks in the afternoon. Staff were very helpful during the entire stay. We arrived early with a bunch of stuff and Robin was kind enough to take our stuff into a space under surveillance for us to pickup when we come back to check in. Also had some problem with one of the chairs in the room. Staff arrived in minutes to replace the broken chair with a working one. Overall a pleasant stay will definitely come back if in the area again!

Verified Hotel Guest

Positive: Clean. Inexpensive. Accommodating staff. Negative: A little tricky to find, it¿s at the end of a long driveway past a couple other hotels. Even though it¿s a non-smoking hotel, our room reeked of cannibis smoke. (The person at the front desk offered to change our room and gave us a discounted rate.)

Verified Hotel Guest

Positive: That my dog was able to stay with us at no extra cost. Negative: Most front desk were rude. Confused on confirmations which involved the extended stay price to be charged more. Very difficult to find anyone to straighten out the matter.

Denise

Positive: The front staff Cass was helpful and as accommodating as possible Negative: The room was not clean at all, the beds were barely made. The location and other guests to the hotel were sketchy and had felt the need to inquire if it was a safe place for my 4.y.o. son. Ultimately we left and did not stay at the hotel that night