Address: 1307 W Valley Hwy N Ste 101, Auburn, WA 98001, USA
Phone: +12064312876
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: 9AM–5PM
Ann Genn
Neil setup our lid lifter and taught us how to care for the tub. It's a ton of information. He made sure we knew how to use the resources provided for the maintenance. He communicated with us a time range for his arrival and updated us with the exact time prior to his arrival. There was an error from the warehouse. Neil made arrangements for the correct item to be delivered tomorrow. He left our place neat and tidy. Thank you.
Ruben Estavillo
My hot tub came from the factory set up for 220v, with a 110v cord installed. I'm having a hard time finding an electrician to come out and install the 220v service, as most are either 6 mo out or not taking any new work, so we're going to run it on 110v until I can get an electrician out. Jordan came out today to show me how to treat and maintain my hot tub, and Jarod came out and switched the control panel over to 110v and had it running within a few minutes. He also did his due diligence and checked for any minor leaks in the plumbing. These guys are great! Professional and knowledgeable. Jordan's presentation on how to maintain my hot tub was excellent. Two thumbs up!
Crystal Roberts
From the moment we walked into the showroom up until the point of delivery Scott has been quick to answer any of our questions and help with any issues that came up. I'd like to think we were special by the way we were treated, but I know Scott is the type of person who would make anyone feel important and heard. Scott is by far the best salesperson I've ever encountered and Olympic Hot Tub is lucky to have him. His genuine personality is what sold us.
Jason Wood
Jordan King from Olympic Hot Tub came out this morning to set up our new Envoy Hot Springs tub and he was fantastic. He was an excellent communicator and let us know that he could show up early if we wanted. He quickly got our tub speakers and other electronics installed and gave a good overview on maintaining the tub. We couldn't have asked for a better hot tub technician!
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Richey--We have a retail showroom on the main floor with tubs and water care products. We will soon also have a swim spa on display.
Tony--Thanks for your question. At the present time, we offer service on the brand of tub we sell--Hot Spring Spas. If it's another hot tub brand, we cannot help at this time. Best wishes, Don
Yes they do. Look up their web site. Call the service dept.
Janice--We do sell bubble covers and they are available to order on our E-Store, or you can purchase one at our Service Center or any of our six showrooms. With proper care, covers will usually last about 4 years. Many hot tub owners will now opt to purchase a Smartop. Smartop is a deluxe hard cover option we sell--and it's made right here in Washington! They are designed to not take on water over time and have replaceable components should something finally age over time and need replaced. The one time investment in one of these will solve that problem and keep you from having to deal with a cover that's getting heavier and losing its ability to lock the heat in your tub where you want it.
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