Olympic Hot Tub Service Center

Category: Hot tub repair service

Address: 1307 W Valley Hwy N Ste 101, Auburn, WA 98001, USA

Phone: +12064312876

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 9AM–5PM

Reviews

Ann Genn

Jun 14, 2022

Neil setup our lid lifter and taught us how to care for the tub. It's a ton of information. He made sure we knew how to use the resources provided for the maintenance. He communicated with us a time range for his arrival and updated us with the exact time prior to his arrival. There was an error from the warehouse. Neil made arrangements for the correct item to be delivered tomorrow. He left our place neat and tidy. Thank you.

Ruben Estavillo

May 25, 2022

My hot tub came from the factory set up for 220v, with a 110v cord installed. I'm having a hard time finding an electrician to come out and install the 220v service, as most are either 6 mo out or not taking any new work, so we're going to run it on 110v until I can get an electrician out. Jordan came out today to show me how to treat and maintain my hot tub, and Jarod came out and switched the control panel over to 110v and had it running within a few minutes. He also did his due diligence and checked for any minor leaks in the plumbing. These guys are great! Professional and knowledgeable. Jordan's presentation on how to maintain my hot tub was excellent. Two thumbs up!

Crystal Roberts

Apr 6, 2022

From the moment we walked into the showroom up until the point of delivery Scott has been quick to answer any of our questions and help with any issues that came up. I'd like to think we were special by the way we were treated, but I know Scott is the type of person who would make anyone feel important and heard. Scott is by far the best salesperson I've ever encountered and Olympic Hot Tub is lucky to have him. His genuine personality is what sold us.

Jason Wood

Mar 28, 2022

Jordan King from Olympic Hot Tub came out this morning to set up our new Envoy Hot Springs tub and he was fantastic. He was an excellent communicator and let us know that he could show up early if we wanted. He quickly got our tub speakers and other electronics installed and gave a good overview on maintaining the tub. We couldn't have asked for a better hot tub technician!

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Questions & Answers

Is the Auburn location only for service? Or do they have show room as well

Richey Liddell | Aug 15, 2021
Olympic Hot Tub Service Center | Aug 15, 2021

Richey--We have a retail showroom on the main floor with tubs and water care products. We will soon also have a swim spa on display.

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Do you do repair on hot tubs?

Tony Cueto | Aug 15, 2020
Olympic Hot Tub Service Center | Aug 15, 2020

Tony--Thanks for your question. At the present time, we offer service on the brand of tub we sell--Hot Spring Spas. If it's another hot tub brand, we cannot help at this time. Best wishes, Don

Do you do repair on hot tub as well?

Tony Cueto | Aug 15, 2020
Mary Rutherford | Aug 15, 2020

Yes they do. Look up their web site. Call the service dept.

Do you have the bubble wrap that floats on top of the water? I have the prodigy style that I bought years ago...and the cover has absorbed so much water that it is heavy to lift. Any other suggestions?

Janice K Jarvis | Aug 16, 2019
Olympic Hot Tub Service Center | Aug 16, 2019

Janice--We do sell bubble covers and they are available to order on our E-Store, or you can purchase one at our Service Center or any of our six showrooms. With proper care, covers will usually last about 4 years. Many hot tub owners will now opt to purchase a Smartop. Smartop is a deluxe hard cover option we sell--and it's made right here in Washington! They are designed to not take on water over time and have replaceable components should something finally age over time and need replaced. The one time investment in one of these will solve that problem and keep you from having to deal with a cover that's getting heavier and losing its ability to lock the heat in your tub where you want it.

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