FedEx Office Print & Ship Center

Dolly Hawks

I went this morning and nobody was able to help. There was 4 people working and everyone acted like I was ghost. I asked 2 people for helped and they just send me my way. BAD!

Molly Hollinshed

We unfortunately won't be using Fedex Print center anymore. I've had the manager roll his eyes at me when I asked for a clear sleeve along with my bubble package to protect the address sheet. I also went in recently to email a print job because I wanted to make sure the first card printed nicely. I was told I can only do online print orders so I went home and tried, but there was no option to go have my print order picked up locally, only shipped. So I called and someone asked me to just email them, which is what I went in to do the first time. We paid $38 for 20 4x6" cards. If my online order would have worked, it would've been $19.99 and included envelopes. The cards also turned out blurry. Would've been great if the employee would've informed me before printing them all. We truly don't want to do everything online, but we'll just order directly from Canva from now on for convenience and to avoid bad attitudes.

Nancie Weston

I am writing a 5 star review because most of the time I have had fast and great service for the last two years for our business and the deserve a five star. But the last time was absolutely terrible and I should give a one star but one bad employee shouldn't hurt the company as a whole. Here is what happened. I had my sales guy go in and pick up a Christmas Card order and he said we were charged over $300 dollars for 125 cards. At Thanksgiving we ordered the exact same cards with envelopes and 125 cards only with a Christmas scene and it was $91 dollars. I had my sales guy go back in and a women by the name of Deb, terrorized him and would not give back the money that he was over charged, and the cards weren't scored or folded, no envelopes and the scoring was crooked so he had to spend time folding them. He asked to speak to someone else and he spoke with Tyler who was amazing and apologies for Deb's behavior and refunded him the difference. I have worked with Tyler before and he is wonderful to work with. I hope management reads this and realizes what Deb is hurting their image and business. I understand it is hard to get good employees right now, but you can't afford to have a bad apple spoil your business, that's even worse. This company is great and worth using as long as you don't have to deal with Deb, that is why I gave it a 5 star.

Katie Shinn

I had my bacon saved by the kind people at this branch two nights in a row. I was getting supplies ready for an art show and the first night Gus was incredibly patient with me and came to check in as I was standing there, bewildered, trying to figure out how I was going to cut 150+ pages in half. He offered to put it through their machine and saved me hours of pain and cursing. There was a small, easily overlooked error on one of my sheets and Gus happily rectified it in under a minute. The following night I went in hoping for help with price tags and Tyler helped me. He asked questions to make sure I had what I needed, was incredibly patient while I tried to figure out how to even send him my documents, and offered great (and I'll admit it now, very calming-- I was an anxious wreck) conversation. His efforts ALSO saved me hours of arthritic pain and cursing. I've always been impressed every time I use this office and my experiences with other stores keep me coming back here. Thanks Tyler and Gus!