Address: 630 Marketplace Dr, Bel Air, MD 21014, USA
Phone: +14106388840
Sunday: 10AM–4PM
Monday: 9AM–7PM
Tuesday: 9AM–7PM
Wednesday: 9AM–7PM
Thursday: 9AM–7PM
Friday: 9AM–7PM
Saturday: 9AM–6PM
Steve Henderson
Very unprofessional. This store closes at 7pm. I showed up at 6:42pm, walked in and they asked me if I signed in online. I did not and they informed me that they close at 7pm and could not cut my hair. There was 1 single customer waiting for a haircut. The 2 women working there that night are not customer service oriented at all, which is a shame because that is very important in the haircut industry. I have shown up to other locations just before close and it was not a problem. Obviously they could have cut my hair but did not want to and it showed. I get a military haircut and it takes about 5 minutes or less to cut my hair. Very annoyed by this experience.
Ashley Marsheck
My hairstylist was a little rough even after I'd made her aware of it. She also reeked of cigarette smoke, which was kind of making me nauseous. I honestly couldn't wait to get out of there and probably won't go back.
John Brewer
Best haircuts ever. Nice, caring people. Online check-in is a huge convenience (minimum waiting).
Matthew Westervelt
Called ahead prior to driving half an hour only to find out that upon arrival they don’t take appointments or walk-ins today and the person on the phone never mentioned the need to check in online… way to go, you’ve lost my business forever!!
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Customers can check in online during the hours the salon is open. Online Check-In will not be available during the first five minutes a salon is scheduled to be open. This gives customers who are physically in the salon when it opens a chance to be checked in and have their names added to the wait list. We accept online check-in up until 30 minutes before closing time. You can still get a haircut at closing time, you just can't check in on the app.
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