Pizza Hut

thoughtssu

i never really get pizza hut by choice , but the one time i do, it was awful. i ordered 6 boneless garlic parmesan wings and a large cheese pizza. first person to deliver it was a door dasher, he only brought me the wings. he told me some lady already took the pizza to deliver to me?? i called the store and they said some lady from uber took the pizza to deliver to me, then they looked again and said oh nevermind the pizza is still here we can make a new one. i said um yes please? it took over an hour to get my actual order on the table and the boneless wings were rubbery, small, and the sauce was soup surrounding them. the pizza was ok

Wayne Browning

Never again. I would give 0 stars if I could. Called our order in at 6:45; was told it would be ready in 15 minutes. I arrived at the restaurant at 7:00. I waited for 30 minutes while another man came in, ordered a pizza, and left with his pizza. I asked about my pizza and was told it would be out shortly. Finally someone said “ here’s your pizza”. I asked how long it was sitting there but no one could tell me. I asked for my money back but was told they couldn’t do that. I will never visit Dover Pizza Hut again.

Dylan D'Angelo

It’s been a crazy night for the driver, manager and myself. I am not going into details on what happened because of negative Nancy’s on here and won’t look at the positive in this. The fault was on both sides, my phone was messed up and when I called in after I restarted it, the manager was super nice and understanding and long story short, she had the food remade and sent myself and my kids double the food along with an extra treat and was straight out of the oven. While we were all annoyed from starving, the amazing customer service from Kaya is what is worth it in the end. I came and made a google account just to put this review on. Anyone that reads this, please just be kind and maybe you’ll get rewarded for it, and that goes for anything in life. It’s not that hard. Don’t be rude and immature about the situation. You don’t know what that other person is going through. Kaya, thank you so much for your professionalism and being such a great manager to your employees. Hopefully I will see you in person sooner or later to thank you, as people like you and I are rare to find anymore. God bless you and I pray your upper management sees this. Same to Gage the delivery driver, went through hell tonight and I felt bad and made it worth his while. Both of you were so great and I hope that location understands what they have as a delivery driver and a manager. Keep thriving and don’t stop. You are the real ones.

Les Markel

The location that we visited this evening was a dump. You should consider closing this location. The food was absolutely terrible! I spent over $30 on this meal and most of it ended up in the trash! I will never go back there again. In fact, I may never visit Pizza Hut again. You guys used to be top-notch. I guess Used To Be is Dead and Gone!