Country Inn of Lancaster

Natasha Marie

Bed bugs. We found one that was crawling so searched for more and unfortunately found more. We discreetly brought proof to the receptionist more than once and she was not nearly as empathetic and apologetic as she should have been from a professional standpoint. I mean as guests, that’s the last thing you want to find ugh. However, main management was much more understanding and compassionate when we touched base with her. She understood that we were inconvenienced physically and mentally. This was our first encounter with anything like this and it was completely gross. She did provide a full refund but we didn’t receive the report from the bug company as we were promised we would.

Toni Danchik

We stayed here for three night and were overall very pleased. This hotel is right on 30 near so many great places. It is 2 minute drive from Dutch Wonderland, or a 15 minute walk. We walked back to the hotel one day from the park and it was quite doable even though it was on Rt. 30 because there are sidewalks. It is minutes from Tanger Outlets and so many other shopping places. Also in the same parking lot is a nice restaurant called Your Place. Across the street is a gas station and nearby is a Sonic and a Friendly's. It is close to Bird in the Hand Amish area. The hotel has free fresh popped popcorn every afternoon. There is also coffee, tea, yogurt and juice available 24/7, a little business area and even some board games. It has a great pool and hot tub as well inside a solarium! Every person at the front desk was exceptionally friendly and helpful including a lovely lady named Traci. They did not clean the rooms in between the days we stayed, but they were happy to give us fresh towels, blankets, whatever we needed. The continental breakfast did not include any hot food, but for a free breakfast, we were satisfied with our choices of muffins, bagels, oatmeal, cereal, granola bars, milk, hard boiled eggs and fruit. My only criticism would be that we had a lot of trouble opening our hotel door with the key card. They worked well to get into the building, but we needed assistance more than once in getting into our room. We had requested adjoining rooms and fridges in the rooms and they were able to do this for us. I have posted several pictures and a video as well. Thank you very much.

Christopher Martin

Who is writing these reviews?? The staff was fine, friendly, informative, polite. The rooms, as was mentioned in several other reviews, smelled of mildew and the mattresses on the beds should have been changed years ago. The connected restaurant had very limited service but enough liquor to help you forget where you were. These "reviews" need to be validated

Debbie Watson

We had a nicely decorated room. We reserved a smoking room online but when we got there we were told no smoking on premises. Then we go all the way around to our room (my sister is handicapped) only to find out keys do not work. However, the rest of our trip was nice. The housekeeping crew kept our room c very clean. They need to update their website to include no smoking on premises.