Jack in the Box

Troy Arnote

Don't use the mobile app. They will just ask you to pull around to the doors and leave you sitting there. Waited well over an hour until I finally demanded my money back.The whole time I sat there, I watched car after car in the drive through get their food while me and 2 other cars who had mobile orders were forgotten about. Also watched the red head girl who works there clock out at 10 pm with her 2 bags of food. That means they stopped to make her food and/or give her food in a sack while the mobile orders got passed over and forgotten about sitting out in the parking lot. Employees who clock out get thier food here before customers who ordered through the app. That girl clocked out and carried her 2 bags of food right past us. lol unbelievable. After reading through the reviews, this seems to be a long going issue at this location, mobile order customers told to pull around and just forgotten about. Still is a huge issue and problem. I highly recommend going anywhere but here. You are really gambling here if you want food fast. They will let you sit there all day and night and not care. They blamed it on being short staffed and then blamed it on a shift change. Those were the excuses given to us mobile orders who sat there waiting for over an hour, but those reasons didn't effect the drive thru window tho. We actually got out, knocked on the window and reminded them multiple times that we are still waiting and they still kept on ignoring us! I will drive to Blue Springs or Lee's Summit locations before going right up the road to THIS sad filthy broken clueless location. Shut it down and give up already. The staff here will never be able to handle the amount of business here. No matter who works there, there will always be horrible customer service here. Been that way since it opened and mobile orders will never be made. They absolutely refuse to make them here.

Deena King

Usually just have the everyday Tacos (2/$1.49) but tried a very small piece of my daughters Cheeseburger also today. Yummy flavors, but then again I've not had Red Meat in over 3&half yrs. Still all in all, it was good.

blonde dude

Employees were not very attentive. Saw 6-7 behind the counter and no other customers inside at all, yet took a few minutes to even make it to the counter. Once at the register, there was no "hello/can I help you", but a mere " you ready" from the young female. Soda machine was a mess, and EVERY single table was filthy. As mentioned, no other customers in the building and maybe a couple cars in the drive-thru. A Sourdough Jack was ordered, and the bread was just plain white bread. Seriously?! Even a guy came in from the drive-thru with 2 kids meals that he ordered hamburgers for, but received tacos. How does that get confused?? No wonder some of these places are struggling to keep business or stay open, looking at some of the employees that are working at them.

Sean M. Liller

My brothers and I visited and ate at Jack in the Box the morning we were leaving to come home from KC. We do not have JITB where we live, so it was a cool, new, fast food place to visit. Customer service was phenomenal. They made a point to come out and greet us when we walked in, and for the most part we're very patient with us as we took a while to decide what to get. They have a lot of good menu items and at a reasonable cost, if you ever see one in your travels, take the time to stop!