Address: 11115 East 23rd St S, Independence, MO 64052, USA
Phone: +18162546667
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Matthew “Tink” Schrock
They're ALWAYS extremely SLOW and probably 85% of the time they're as rude as can be and it doesn't matter I'd they're busy at the time I go by there or how much I order. I can say a couple of good things, my order hasn't ever been wrong and it's usually always hot and fresh tasting
michael pinkston
5/14/22 Stopped in to grab a bite. Ordered on the kiosk. Quarter pounder was warm but not hot. Fires were almost cold. Drink was good. Made eye contact with 4 employees, one of which was a manager. None of them said hello or smile at me. If you're paying $15+ to people, please teach them about customer service.
Terri Terrell
The most terrible location of them all. As of today when they dropped the ball with so much unprofessionalism the MGR is holding someone else's phone hostage. Checked the location twice after unprofessional MGR said it was gone,still showing at the location of the store. She better pray everyday. Train your mgrs way better than allowing them to make slick comments to customers versus helping de-escalate an irritated customer. Making slick comments will make them become irate.
Emily Curry
They have started using a computerized system for taking orders in the drive-thru. The computer doesn't hear your order well/accurately, doesn't give you a visual readout of what it thinks your order is on the screen, doesn't confirm the order, verbally or otherwise, and gives you no way to correct it when it reads off what you know must be a bogus total at the end. The lady at the window was easy to deal with re: correcting the issue, but I'm shocked that McDonald's would roll out something so totally horrible/that this franchisee would agree to use it. If you must go to this location, head inside to order, or order with your phone.
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Plexiglass on the drive-thru, masks, no gloves though
Call the store or use the app.
No.
I think 6 am
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