McDonald's

Category: Fast food restaurant in Independence, Missouri

Address: 11115 East 23rd St S, Independence, MO 64052, USA

Phone: +18162546667

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Matthew “Tink” Schrock

Jul 2, 2022

They're ALWAYS extremely SLOW and probably 85% of the time they're as rude as can be and it doesn't matter I'd they're busy at the time I go by there or how much I order. I can say a couple of good things, my order hasn't ever been wrong and it's usually always hot and fresh tasting

michael pinkston

Jun 14, 2022

5/14/22 Stopped in to grab a bite. Ordered on the kiosk. Quarter pounder was warm but not hot. Fires were almost cold. Drink was good. Made eye contact with 4 employees, one of which was a manager. None of them said hello or smile at me. If you're paying $15+ to people, please teach them about customer service.

Terri Terrell

Jun 11, 2022

The most terrible location of them all. As of today when they dropped the ball with so much unprofessionalism the MGR is holding someone else's phone hostage. Checked the location twice after unprofessional MGR said it was gone,still showing at the location of the store. She better pray everyday. Train your mgrs way better than allowing them to make slick comments to customers versus helping de-escalate an irritated customer. Making slick comments will make them become irate.

Emily Curry

May 12, 2022

They have started using a computerized system for taking orders in the drive-thru. The computer doesn't hear your order well/accurately, doesn't give you a visual readout of what it thinks your order is on the screen, doesn't confirm the order, verbally or otherwise, and gives you no way to correct it when it reads off what you know must be a bogus total at the end. The lady at the window was easy to deal with re: correcting the issue, but I'm shocked that McDonald's would roll out something so totally horrible/that this franchisee would agree to use it. If you must go to this location, head inside to order, or order with your phone.

Thanks! Your review is awaiting moderation.

Questions & Answers

Buy one get one free bigmacs after chief game?

Brian Wilt | Jun 6, 2018
Jamie Brizendine | Jun 7, 2018

Yupppppp

Read More

What are the Covid safety practices like here?

People are asking | Feb 5, 2021
Lawrence Leek | Feb 6, 2021

Plexiglass on the drive-thru, masks, no gloves though

What is the breakfast specials

Eddy Rhoads | Jun 6, 2019
Robert Trowbridge | Jun 7, 2019

Call the store or use the app.

Is the lobby open 24/7? Or just the drive thru?

Stephen Selleck | Jun 6, 2019
Ashley Meier | Jun 7, 2019

No.

What time do you start selling the Chief's flags?

John Càsey | Jun 6, 2018
Kelly Meyers | Jun 7, 2018

I think 6 am

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places