Walker Garbage Service, Inc.

Andy Richardson

I don't get all the negative reviews. I used Walker from ~1999-2005, then again from 2014 until now. They have always been reliable and helpful. I live at ~800 feet and therefore get a lot more snow then most. During the weeks with snow they come down my street the first day it is safe for them to drive on the road. When I have extra items for them to pick I call before and they come get that stuff. It could not be easier. Yes, they are going to charge us when we have extra trash or for special pick-ups. How could they not charge for this? I appreciate the service I get from Walker.

Kathy Wolfard

Worst customer service of any company I know. Been a customer for 31 years because we can't choose our garbage collectors. Accounting supervisor hung up on me today when I requested her to waive a $1.50 late fee because my credit card on auto pay expired. I was not notified that the charge didn't go through, I was just charged the fee. For 31 years, every 4 years the credit card expires and she said since she already waived the fee once, she could not do it again. So I guess for $1.50 Walker Garbage could have avoided all the bad reviews I can share and leave on social media. They don't care. They just hang up on you. WORST customer service ever!. I request a call from the owner.

Ben Jelline

Seeing all the negative reviews made me want to speak up. Ive had walker for about 2 years. I’ve screwed up several times and forgotten to get my trash and recycling out to the road. A quick call to Walker, i get a nice human right away, They return and they have never charged me an extra fee. I’ve left plenty of extra boxes and recycling neatly outside the can and they always take it with no fee. For an extra few bucks a month, they even drive down my long and steep driveway to pick up my trash, which is a huge relief during any time of year (but especially in the winter). I’d suggest that the people who have written such scathing reviews have never lived in a big city before, or they’re just total whiners. If you had, or u weren’t, you would see that these guys provide excellent service. As opposed to coming out of your apartment in San Francisco or New York to a street covered in tipped garbage cans in and out of the street, and garbage everywhere. There’s nothing wrong with walker sanitary.

Mel T

I'm kind of surprised by all of these bad reviews. We receive residential service, and have never had a problem. We set garbage out, they pick up, and repeat... The drivers wave at my young sons who go crazy at the sight of a garbage truck. When I have questions about anything, I have always received a polite and prompt response. I'd say they are worth 5 stars.