Hilton Garden Inn Bloomington

Jason

I am a Hilton Honors Member and very disappointed in the room for this hotel. Bad road noise / dirty bathroom and overall bad evening of sleep. Very disappointed and hopefully not a trend moving forward.

Natalie Atiq

Terrible interaction with staff as a result of “bad communication” between management and front desk. Was talked down to and demeaned, issue was not resolved and I ended up getting billed for a night I didn’t stay, even though I was told I could check out early. Pool closed, restaurant closed, breakfast was $7, even for Hilton members. A great experience was ruined by the rudeness of one employee and she seemed happy not to accommodate the guests. Never staying on Hilton properties again!

Ami Pressler

The Hilton Garden Inn Hotel has a very nice entrance area. The people at the desk are friendly. You can get tea or coffee there. The hotel room is medium sized. My room had a microwave oven and a mini fridge and television set. The unfortunate problem that I encountered with the room was I felt it was not clean. On the floor next to my bed was a pair of dirty socks. And the flooring was not particularly clean. On the rug there seemed to be a white blob which turned out to be a candy wrapper also there was a piece of plastic on the rug. I went to the desk to report this and requested that housekeeping should come up and clean the room. I also felt that there might have been soap scum on the bath tub. Obviously I didn't feel comfortable taking a shower there. No housekeeping came up to fix the room for me. The hotel also has a restaurant but no chief for lunch or dinner on the the weekend. This is the experience I had there. Maintenance was good and fixed the problem I had with the blind and bathroom door not locking. It seems to me that there was (is)a lot that needs (could) be done to improve this place before it deserves the name Hilton.

Jonathan Carpenter

It's a fine hotel although it doesn't live up to the usual Hilton standards in some aspects. Hotel is under construction so lots of noise during the day and paint smell everywhere,which is understandable to a point, but the little things add up. No ice anywhere for a day, and then just on select floors. No free breakfast, cheapest is a $6.50 bread and yogurt continental breakfast. Paid parking. Room was on the small side of normal for the brand, but clean. Can't open the windows at all. The elevator is slow and stairs are odd because of old construction. Internet was fast. Location is great for access to restaurants and bars.