Address: 656 N Edwards Blvd, Lake Geneva, WI 53147, USA
Phone: +12622480211
Sunday: 12–6PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–7PM
Saturday: 11AM–7PM
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Not sure if they do but it's unlikely
Kay does repair jewelry from Kay's or otherwise but they do not do it in-store. They inspect it in-store, then it is sent to the corporate repair team. If you'd like to be able to readily check on your piece(s) and they are not from Kay (or you don't have the Kay warranty), I would take your jewelry to a local jeweler. There are several small business shops in the area that do appraisals and repairs, including Cobblestone Peddler and Fontana Jewelers, etc.
I am not sure? I know the manager, Chris, is well versed in her knowledge and knows gems well.
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