River Terrace Resort and Convention Center

Category: Resort hotel in Gatlinburg, Tennessee

Address: 240 River Rd, Gatlinburg, TN 37738, USA

Phone: +18654365161

Reviews

Russ Webster

Jul 16, 2022

We stayed in the tower for two nights on the top floor. Wonderful views, a very nice facility, communication was incredible. They stay in touch via text throughout your stay. Staff is incredibly friendly and helpful. The location was perfect. Walking distance to all the tourist spots in downtown Gatlinburg area. We highly recommend this place.

Julianne ceravalo

Jun 28, 2022

Great location and decent price. The front desk staff was super nice and accommodating. I was traveling with my mother who has knee problems and uses a cane, she cant do hills at all. The front desk took our reservation and upgraded both rooms so we could be next to each other, and so my mom could walk in the room. Rooms are clean and nice. For the price you wont find a nicer place.

David Hood

May 21, 2022

We love this resort. My wife and I have stayed here many times since 1978 on our honeymoon. The rooms are always very clean and spacious. We enjoy sitting on the private balcony and listen to the water flowing down the river.

Gordon Dodson

Apr 1, 2022

Was not advised that the restaurant's beverage and food bar was closed (for the past year...) until I searched for the menu. I was informed by the "acting" supervisor that I could as easily enjoy the food across the street. As a disabled 30 veteran, it was not my intent to routinely leave the resort but to enjoy their advertised amenities. And as far as advertisement goes, the burgers look great on their website homepage presentation of what they offer. Enjoy your stay, we plan to get a cabin.

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Questions & Answers

Has river tetrace had bed bugs

Vicky Long | May 11, 2018
Keen Lara | May 12, 2018

No. Absolutely not. I was just there on September 23rd 2017, and our room was great!! Actually the bed was incredibly comfortable. Loved it!!

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Is this hotel walking distance to Gatlinburg attractions and shopping?

Brandi Delaney | May 11, 2019
Cathy Randall | May 12, 2019

Yes because parking is a bear!

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Do they allow pets

Alice Messamore | May 11, 2018
Lynne Christopher | May 12, 2018

nonrefundable $175 fee

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Is there an ATM on site?

David Benefield | Jul 14, 2020
Kenneth King | Jul 15, 2020

Sure is!

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Do Westgate owners that stay here get access to westgate water parks and pools? I read somewhere they do

tena marie | May 10, 2020
River Terrace Resort and Convention Center (Owner) | May 11, 2020

Thanks for reaching out to us about our Gatlinburg hotel and convention center located on the parkway near the river! At River Terrace Resort & Convention Center, you can enjoy our refreshing pool, as well as visit our Wild Bear Falls Water Park just down the road. I hope this information was helpful! Please let us know if you have any more questions about our hotels and convention center in Gatlinburg, TN. We’re always here to help!

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Was planning on coming her around summer was wondering if they had cockroaches or water bugs?

Mz. Dailey | May 10, 2020
River Terrace Resort and Convention Center (Owner) | May 11, 2020

Thanks for reaching out to us about our Gatlinburg hotel and convention center located on the parkway near the river! At River Terrace Resort & Convention Center, cleanliness is a top priority! I hope this information was helpful! Please let us know if you have any more questions about our hotels and convention center in Gatlinburg, TN. We’re always here to help!

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Which building is the best one stay in? We booked for building 1 but have meeting at convention center or should I change my room to the convention center??

Angela Williams | May 11, 2019
Floyd Johnson | May 12, 2019

If convention center is "down the hill", get in a building down there. Bldg 3 is on top of hill and you have to walk down due to no parking. Get on same level as center.

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Is it a good place to wlk around at night or should i drive everywhere.

Nate Berry | May 11, 2019
Robert Howell | May 12, 2019

It's in downtown Gatlinburg. It's a great place to walk around day or night.

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How are the beds? I have back pain so I need a fairly firm mattress

Serena Gober | May 11, 2019
The Couponing Cowgirl | May 12, 2019

Didn't even try the bed the room smelled so bad. We left.

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What happens if I lose my key card

Go pro and Chikenwing | Feb 9, 2021
AndyB “AndyB” | Feb 10, 2021

The front desk can make you a new one.

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