Dairy Queen Grill & Chill

Category: Fast food restaurant in Oak Ridge, Tennessee

Address: 100 S Rutgers Ave, Oak Ridge, TN 37830, USA

Phone: +18656170836

Reviews

Cathy Slater

Jul 12, 2022

The service was good. I came to get ice cream. Flavor that I wanted they did not have kind of disappointed that they were out of caramel so I did not eat. But my mother and daughter like theirs.

Amanda Milliken

Jul 3, 2022

Ice cream is always great. Daniel, who I think is the manager, is always friendly! He also let me know they have ice cream that my daughter can eat, due to her having a milk allergy!

Donald Vanhuss

May 23, 2022

We ordered two chicken 4 piece meal and we got over cooked chicken strips , french fries that were over cooked and no toast and my sprite that wasn't drinkable. No doubt the worst meal that I have ever ate at Dairy Queen....m

Elizabeth Steele (Liz)

Apr 25, 2022

The last three times I have visited this Dairy Queen location, I've been severely disappointed in the service. They always mess up at least one item on the order, usually when we ask to not have whipped topping on a milkshake (a simple ask, I feel), and I think it's intentional. When we ordered a cake for my son's birthday, about a week in advance, we went on the scheduled day to pick it up, and they had to quickly make it, last minute. I am not sure if it was that they'd forgotten about the order or hadn't bothered to prepare it. During the most recent visit, we were exhausted and trying to salvage a very bad day, and were laughed at, possibly for the simplicity of an ordered item or for their failure to hear what it was we wanted. They made us repeat what it was three different times with raucous laughter heralding the third and final time from more than one person over the headset mic. When we did make it to the cashier at the window, finally, she acted so rude. Her tone, the way she handed us things, and her smirk, all contributed to this experience in a negative way. The one good thing from this experience is that we got to find someone with exemplary service at the nearby Sonic! So, that will be where I spend money for ice cream from here on out.

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Questions & Answers

When is the grand opening?

James Sheldon | May 9, 2020
johnboymurdock | May 10, 2020

It's open now

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