SpringHill Suites by Marriott Charlotte Lake Norman/Mooresville

Miss K

Lies upon lies!! Black mold, tub doesn’t drain, appliances didn’t work and it’s the customers fault. We were moved three times and each room had an issue. Hot tub is disgusting and pool is cold. We travel very frequently and was never treated so rudely (racism) is definitely an issue at this hotel.

James Rudacille

Definitely would recommend to anyone traveling or even staying for a vacay. Everything was immaculately clean and in order. The breakfast was absolutely delightful and exceeded my expectations. Staff were extremely friendly, from the ladies of the kitchen to the maids and last but not least the check-in staff were so friendly also. As I said in the beginning, we would highly recommend this establishment .

Daniel Farnham

Hot tub was absolutely filthy, jets didn’t work, and it was very cold. The pool is tiny and the the entire pool area is very poorly maintained. The gym is large enough for perhaps 1-2 at a time and has minimal equipment. Room was not terrible. Very disappointed as we picked this one after reading reviews and because it had a hot tub. Drove 11 hours today and this was not a good way to end the day.

Cassandra

Positive: The staff was friendly and the rooms (we had 2) were spacious and very clean. Negative: I appreciated the free breakfast but there was no breakfast meat.