Fairfield Inn & Suites by Marriott Asheville Outlets

Randy Anthony

Great location off the interstate which is near everything you want to do in Asheville. Loved the indoor pool and hot tub area and it was open most all day. The breakfast bar was above average with hot and cold items. Near outlet mall too. Would stay again.

Nan Li

We were very satisfied with our stay. The staff were very friendly, the breakfast was great, and they have indoor swimming pool and the hotel is very close to the entrance of Blue Ridge Parkway. I believe you have changed the ownership. Currently, as a Marriott brand hotel, this is one of the best Fairfield Inn hotels we have stayed!

Shannon Shanton

This hotel was a great place for us to stop overnight on our road trip. The room and bed was very comfortable and clean. The staff was very kind and welcoming.

Dawn Sweatt

It doesn't even deserve one star. This is the worst hotel I have ever seen in my life. I made a reservation a month ahead of time. Pre-paid in full I get to my room and they told me that they gave it away. First I stand in the lobby for 20 minutes because nobody's there. I keep calling and calling and calling till finally some kid comes out the back looking stoned out of his mind and he tells me we gave your room away you should've called us. Why do I have to call you to tell you a time I'm checking in when I've already paid for my room. To add insult to injury they don't even apologize they just tell me here's your refund. They left me and my young son stranded with no room at 1 o'clock in the morning. I cannot believe the incompetence of Marriott. I have filed a complaint with the state attorney general. I have never in my 35 years of traveling had a hotel do this to me. They didn't try to help me find another room or anything. When I asked him what I was supposed to do now he said I have no idea I guess you should start calling some hotels. Thankfully the Hilton next door helped me. They didn't have a room but their receptionist took the time to call local hotels and find a room for me as she could visually see I was upset. There is absolutely no excuse for this. Corporate doesn't even have the decency to apologize to me. I've been a loyal Marriott customer for years. I will never use them again.